**Job Title:** Claims Handler - Motor Injury

**Company:** MPJ Recruitment Ltd

**Location:** Hampshire area

We are seeking a highly skilled and experienced Claims Handler - Motor Injury to join our team. As a Claims Handler - Motor Injury, you will be responsible for handling motor injury claims from initial contact to settlement.

• Proactively record, process, and settle claims in accordance with our principles and procedures, and maintain files within our service standards.
• Ensure that all files are reserved accurately and promptly within our reserving philosophy.
• Be personally responsible for ensuring the reserves fully reflect the level of damages on each file.
• Process payments as required in accordance with your authorities.
• Identify and champion potential fraudulent claims and action as per guidelines.
• Ensure liability is agreed within existing case law and accident circumstances.
• Effectively negotiate with customers, suppliers, and all relevant third-party representatives.
• Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML, and Anti-Bribery principles, and ensure all direct reports are compliant.
• Comply with health and safety policies at all times.

• Experience of dealing with third-party damage claims, customer own damage claims, credit hire/fraud, and personal injury claims.
• Ability to proactively record, process, and settle claims in accordance with our principles and procedures.
• Strong communication and negotiation skills.
• Ability to work accurately and efficiently within our service standards.
• Knowledge of regulatory requirements, including TCF, DPA, AML, and Anti-Bribery principles.

• Enhanced contributory pension.
• Free parking.
• 32 days holiday.
• Hybrid working.
• Performance-related bonus.
• Flexible benefits.
• Enhanced family leave.
• Electric car scheme.
• Voluntary benefits schemes.
• Share purchase scheme with interest-free loans.