IT Support Specialist
1 week ago
We are seeking a skilled IT Support Engineer to join our team at L&G Recruitment. The ideal candidate will have a strong understanding of various technologies, including Microsoft 365, Meraki WiFi, networks, routing, and security.
Key Responsibilities:
- Provide technical support to end-users, resolving issues efficiently and effectively.
- Experience with service management toolsets, such as remote monitoring and management, incident resolution, knowledge management, and contract & asset management.
- Competent in networking, including WLAN, WAN, LAN configuration and troubleshooting.
- Knowledge of Windows Desktop Support and relevant technologies, including Directory services, DHCP, DNS.
- Exceptional interpersonal and customer service skills, with a proactive attitude.
- Previous experience supporting core & common components of M365, Azure Active Directory, and Office365.
Requirements:
- Previous working experience in an IT Support Environment.
- Strong technical skills and knowledge of IT systems and technologies.
- Excellent communication and problem-solving skills.
What We Offer:
A dynamic and supportive work environment, with opportunities for growth and development.
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