Medical Receptionist/Coordinator

4 days ago

London, Greater London, United Kingdom Sunblink Ltd Full time
{"title": "Medical Receptionist/Coordinator", "content": "Medical Receptionist/Coordinator

We are seeking a dedicated and experienced Medical Receptionist/Coordinator to join our team at Sunblink Ltd. This position is essential for providing exceptional customer service and administrative support to our valued patients.

Key Responsibilities
  • Manage the reception area with a professional demeanor, ensuring a positive experience for patients.
  • Handle patient bookings, including scheduling, amending, and cancelling appointments efficiently.
  • Respond to patient inquiries via phone and in-person, providing accurate information and support.
  • Perform administrative tasks such as filing, scanning, and maintaining patient records.
  • Upsell clinic products and convert patient inquiries into appointments.
  • Collaborate with clinical staff to support patient care and clinic operations.
Requirements
  • Minimum of 3 to 5 years of experience in a beauty, luxury, or private medical environment.
  • Excellent customer service skills and a professional appearance.
  • Strong organisational skills and the ability to multitask effectively.
  • Proficiency in Microsoft Office and clinic management software.
  • Knowledge of social media management is a distinct advantage.
  • Ability to work independently and demonstrate initiative.
Working Conditions
  • Full-time position based on-site at the clinic.
  • After a successful six-month probation period, one day of remote work may be offered.
Commission Structure
  • Opportunity to earn additional commission for product sales and patient conversions.
  • Potential to earn an extra £450-£800 per month based on meeting 80 patient conversion targets.

This is a permanent full-time position for 40 hours a week from Monday to Friday.

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sunblink Ltd is a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.

", "lang_code": "en-US"}

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