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Corporate Receptionist

2 months ago

Guildford, Surrey, United Kingdom GUK Full time

About the Role

We are seeking a highly skilled and professional Corporate Receptionist to join our team at GUK. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a positive experience for everyone who interacts with our company.

Key Responsibilities

  • Liaise with the Facilities Manager to ensure the smooth operation of the building
  • Meet and greet all visitors, tenants, clients, and personnel
  • Direct visitors to the correct floors and ensure the reception desk runs efficiently
  • Act on and respond to email instructions in a timely manner
  • Conduct daily inspections to ensure the site is safe and secure
  • Report any faults or issues to the relevant parties and management
  • Deal with a variety of requests and queries throughout the day
  • Create monthly newsletters and arrange pop-up events or freebies for tenants

Requirements

  • Experience as a receptionist or in customer service
  • Experience within a corporate environment
  • Professional presentation, self-confidence, and smart attire at all times
  • Good health and safety knowledge
  • Attention to detail and ability to multitask
  • Good intermediate computer literacy
  • Excellent oral and written communication skills
  • Able to remain calm and effectively manage difficult situations

Employee Benefits

  • Ride to Work Scheme
  • 20 days annual leave plus bank holidays
  • 3% pension contribution
  • Employee Assistance Programme
  • Credit Union
  • Long Service Rewards
  • Employee of the Month/Year

About GUK

GUK is an equal opportunities employer and values diversity in the workplace. We believe that a diverse and inclusive team fosters excellence and makes us a great place to work. We celebrate individuality and inclusivity and welcome applications from a diverse range of individuals.