Corporate Front Desk Coordinator

4 weeks ago


Guildford, Surrey, United Kingdom GUK Full time

Job Title: Corporate Front Desk Coordinator

Department: RUK

Job Type: Permanent

Hours: 7:00-15:30

Job Reference: 654

We are seeking a highly skilled Corporate Front Desk Coordinator to join our team at GUK. As a key member of our reception team, you will be responsible for providing exceptional customer service to our clients and tenants.

The ideal candidate will have experience in a corporate environment and possess excellent communication and interpersonal skills. You will be responsible for managing the reception desk, greeting visitors, and directing them to the correct floors.

Duties:

  • Liaising with the Facilities Manager to assist with building management elements
  • Meet and greet all visitors, tenants, clients, and personnel
  • Directing all visitors to the correct floors
  • Ensuring the reception desk runs effectively
  • Actions and responds to email instructions
  • Conducting daily inspections to ensure the site is safe
  • Reporting any faults to the correct parties and management as necessary
  • Dealing with a variety of requests or queries throughout the day in good time
  • Creating monthly newsletters and arranging pop-up events/freebies for the tenants

Individual Requirements:

  • Experience as a receptionist or in customer service
  • Experience within a corporate environment
  • Professional presented, self-confident, and smartly dressed at all times
  • Good health and safety knowledge
  • Understands the importance of, and has great, attention to detail
  • Good intermediate computer literacy
  • Good oral and written English with the ability to communicate at all levels
  • Able to remain calm and effectively manage and respond to difficult people or situations

Employee Benefits:

  • Ride to Work Scheme
  • 20 days annual leave plus bank holidays
  • 3% pension contribution
  • Employee Assistance Programme
  • Credit Union
  • Long Service Rewards
  • Employee of the Month/Year

We are an equal opportunities employer and encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.



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