Hotel Receptionist

7 months ago

Guildford, United Kingdom BARNETT HILL HOTEL Full time

**Hotel Receptionist**

**£24,800 per annum (£23,800 + £1,000 per annum guaranteed service charge payment paid quarterly)**
- An additional end of financial year service charge bonus also paid
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform

In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

**The Place**

Barnett Hill Hotel, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey.

Since its purchase in 2016 this venue has been transformed into a beautiful 4 Star AA Country House Hotel. The Hotel including 56 boutique rooms, suites and residences, are appointed with designer furnishings and are spread across the main Mansion House, Courtyard and Gardener’s Cottage.

Our luxurious Oak Room restaurant, 1905 Bar, Library and a range of sumptuous lounges and private dining rooms, provide dining for all tastes. For wedding, corporate and events guests we have a range of private wedding and conference suites. For those seeking relaxation our Utopia treatments are available in our designated treatment rooms in the hotel

Please see our website for details of the hotel and the facilities.

**The Role**

A smart, friendly, well organised, guest service focused individual is sort to complete our professional Hotel Reception team. You must have a five star smile and a warm and welcoming personality. You are key to our guest service experience throughout their stay.

From the time a guest enters the hotel to the time they pay their bill and leave you will be an important part of the guest experience. Your actions will determine the guest satisfaction levels and the extent to which they get the most out of their stay. You will also be key in providing internal departments with information so that they to can perform to achieve excellence.
- 37.5hrs per week working 5 days per week including weekend shifts. A mixture of early (7.00am starts) and late (2pm starts) shifts
- Welcoming arrival guests
- Guest check-in and rooming
- Enquiry handling - both in person and on the telephone
- Posting of charges and guest billing
- Taking bedroom reservations
- Producing daily Activity Report for all internal departments
- Upselling facilities and rooms
- Organising porter service where needed
- Balancing the shift and completing 'end of day' procedures

**Requirements**:

- Excellent standard of personal appearance
- Excellent communicator in person and on the telephone
- Warm and friendly disposition
- Genuine desire to serve our guests
- Organised and good attention to detail
- Accurate data entry and computer work
- Must have own transport due to shifts and Hotels rural location

hotelreception #4star #hospitality #customerservice #guestcare

**Salary**: £23,800.00-£24,800.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Flexitime

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

Application question(s):

- Please can you confirm your CV is up to date ?

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Guildford, GU5 0RF (required)

Work Location: In person

Reference ID: BH Hotel Receptionist

  • Hotel Receptionist

    7 months ago

    Guildford, United Kingdom The Mandolay Guildford Hotel Full time

    The role of Receptionist is a key position, and the primary focus of the role is to deliver excellent guest service. By welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure. As a receptionist, you will deal with all requests in a...

  • Spa Receptionist

    7 months ago

    Guildford, United Kingdom Guildford Harbour Hotel Full time

    Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of...

  • Night Receptionist

    7 months ago

    Guildford, United Kingdom Guildford Harbour Hotel Full time

    Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of...

  • Hotel Receptionist

    7 months ago

    Guildford, United Kingdom Guildford Manor Hotel & Spa Full time

    A great opportunity has emerged at the hotel for a reception role. With the hotel recently undergone a state of the art refurbishment we are now building a strong & passionate team. **Benefits of the Reception role** - Discount of restaurant food & drinks - 28 days annual leave - Pension - Free parking - On-site accommodation at a heavily discounted rate -...

  • Senior SPA Receptionist

    7 months ago

    Guildford, United Kingdom Guildford Harbour Hotel Full time

    Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of...

  • Receptionist

    4 weeks ago

    Guildford, United Kingdom IDA Recruitment Ltd Full time

    A renowned law firm based at Guildford Industrial Estate (near the Guildford University campus) urgently seeks a Receptionist/Administrator to join their national client services and reception team to deliver excellent reception and administrative services. This Receptionist/ Administrator role starts ASAP and is initially a temporary role but with the view...

  • Receptionist

    4 weeks ago

    Guildford, United Kingdom CV-Library Full time

    A renowned law firm based at Guildford Industrial Estate (near the Guildford University campus) urgently seeks a Receptionist/Administrator to join their national client services and reception team to deliver excellent reception and administrative services. This Receptionist/ Administrator role starts ASAP and is initially a temporary role but with the view...

  • Receptionist

    2 weeks ago

    Guildford, United Kingdom IDA Recruitment Ltd Full time

    A renowned law firm based at Guildford Industrial Estate (near the Guildford University campus) urgently seeks a Receptionist/Administrator to join their national client services and reception team to deliver excellent reception and administrative services. This Receptionist/ Administrator role starts ASAP and is initially a temporary role but with the view...

  • Nights Receptionist

    6 months ago

    Guildford, United Kingdom Premier Inn Full time

    We're currently recruiting in our Guildford North (A3) Premier Inn. Working 16 hours per week, paying up to £13.19 per hour **Nights Receptionist - Guildford North (A3) Premier Inn** Come and be a Nights Receptionist at Premier Inn in Guildford. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer...

  • Receptionist

    6 months ago

    Guildford, United Kingdom Hesketh James Recruitment Full time

    **RECEPTIONIST** **MONDAY TO FRIDAY HOURS - 37.5 HOURS PER WEEK** **LOCATION: GUILDFORD** **SALARY: £24,000 PER ANNUM + 25 DAYS HOLIDAY + EXCELLENT BENEFITS PACKAGE & THE OPPORTUNITY TO WORK FOR AN EXCITING WELL-RESPECTED COMPANY** **STRONG PROGRESSIVE OPPORTUNITIES** My client is a well-respected legal and professional services company based in...

  • Receptionist

    7 months ago

    Guildford, United Kingdom Guildford Manor Hotel & Spa Full time

    A great opportunity has emerged at the hotel for a reception role. With the hotel recently undergone a state of the art refurbishment we are now building a strong & passionate team. **Benefits of the Reception role** - Discount of restaurant food & drinks - 28 days annual leave - Pension - Free parking - On-site accommodation at a heavily discounted rate -...

  • Receptionist

    4 weeks ago

    Guildford, United Kingdom Total Facilities Recruitment Limited Full time

    We are currently looking for a high profile receptionist to work on our clients high profile site within Guilford. The position is covering full time on an ongoing temporary basis covering Monday to Friday 8am-5pm as well as being required around the Christmas period. The position is working in the front of house team working on the ground floor ensuring...

  • Receptionist

    4 weeks ago

    Guildford, United Kingdom CV-Library Full time

    We are currently looking for a high profile receptionist to work on our clients high profile site within Guilford. The position is covering full time on an ongoing temporary basis covering Monday to Friday 8am-5pm as well as being required around the Christmas period. The position is working in the front of house team working on the ground floor ensuring...

  • Part Time Receptionist Role

    1 week ago

    Guildford, Surrey, United Kingdom Total Facilities Recruitment Limited Full time

    We are seeking a highly skilled and experienced receptionist to join our client's high-profile site in Guilford. This is an ongoing temporary role, working Monday to Friday, 8 am - 5 pm, with additional requirements during the Christmas period.Job OverviewThe position is part of the front of house team on the ground floor, ensuring a five-star service for...

  • Welcome Host

    4 weeks ago

    Guildford, United Kingdom Portico Corporate Reception Management Full time

    Job Description Portico are on the lookout for a Receptionist (Welcome Host), to join an innovative and creative Front of House team at one of the most prestigious sites in Guildford.As a corporate receptionist you will be the first point of contact for visitors, clients and staff, demonstrating the highest level of customer service and professionalism.Key...

  • Welcome Host

    2 weeks ago

    Guildford, United Kingdom Wsh Group Full time

    Portico are on the lookout for a Receptionist (Welcome Host) to join an innovative and creative Front of House team at one of the most prestigious sites in Guildford. As a corporate receptionist you will be the first point of contact for visitors clients and staff demonstrating the highest level of customer service and professionalism. Key Responsibilities...

  • Hospitality Assistant

    7 months ago

    Guildford, United Kingdom IDA Recruitment Ltd Full time

    A renowned Law firm based in centre of Guildford are looking for a Hospitality Assistant /Office Administrator to join their National Client Services and reception team to deliver an excellent reception and hospitality service to both internal Receptionist and external clients as well as administrative support to the facilities team. Hospitality Assistant...

  • Welcome Host

    2 weeks ago

    Guildford, United Kingdom WSH Group Full time

    Portico are on the lookout for a Receptionist (Welcome Host) to join an innovative and creative Front of House team at one of the most prestigious sites in Guildford.As a corporate receptionist you will be the first point of contact for visitors clients and staff demonstrating the highest level of customer service and professionalism.Key Responsibilities as...

  • Welcome Host

    2 weeks ago

    Guildford, United Kingdom WSH Group Full time

    Portico are on the lookout for a Receptionist (Welcome Host) to join an innovative and creative Front of House team at one of the most prestigious sites in Guildford. As a corporate receptionist you will be the first point of contact for visitors clients and staff demonstrating the highest level of customer service and professionalism. Key Responsibilities...

  • Welcome Ambassador

    1 week ago

    Guildford, Surrey, United Kingdom WSH Group Full time

    Fundamental Job FunctionThe fundamental job function of this role is to provide excellent customer service to clients, visitors, and staff as a corporate receptionist at WSH Group. This includes making a client's arrival journey seamless and memorable through engagement and innovation.Main ResponsibilitiesPreparing for tomorrow's business day while...