Senior SPA Receptionist

7 months ago


Guildford, United Kingdom Guildford Harbour Hotel Full time

Who we are

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role

We are seeking to recruit an exceptional Senior Spa Receptionist with previous experience gained in a similar environment with fitness and beauty facilities. Ideally you will be NVQ Beauty Level 2 & 3 not essential. As Senior Spa Receptionist you will build professional relationships with members and guests and lead the team in demonstrating a customer focused service. Personal qualities will be a passion for health and fitness, excellent personal presentation, the ability to plan and problem solve effectively, business acumen, sales awareness and the ability to motivate and manage your team. You will be responsible for the day to day management of the club's facilities and staff and monitor the Spa’s financial performance and develop a sales culture to encourage revenue and membership growth.

What’s in it for you.

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
- Membership spa and gym

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you

INDMANAGE


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