Hotel Receptionist

7 months ago


Guildford, United Kingdom The Mandolay Guildford Hotel Full time

The role of Receptionist is a key position, and the primary focus of the role is to deliver excellent guest service. By welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure.

As a receptionist, you will deal with all requests in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the switchboard.

Experience using **Opera** is desirable but not essential as extensive training will be provided.

**Receptionist Key Attributes**
- Be a Team player
- Passionate about delivering service to the highest standards
- Have a positive attitude
- Have a pleasant telephone manner
- Have an immaculate personal presentation
- Have excellent communication and IT skills

**Benefits**
- All team members will be offered a benefit which enables colleagues to track, save and access up to 40% of your earnings as you earn them. This means you won’t need to wait until payday for your money.
- We also have amazing recognition awards for exceptional customer service
- Company Pension Scheme
- Tips
- Full induction and training
- Opportunity to grow in your role

Salary Breakdown: Role is based on a 40 hour week. The rate is £12.65 per hour plus holiday pay at £1.53 per hour, totalling £14.18 per hour. Overtime is also available from time to time.

**Job Types**: Full-time, Permanent

**Salary**: £14.18 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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