Sales Operations Assistant Manager

3 weeks ago


London, Greater London, United Kingdom Investigo Full time
Position Overview

We are currently seeking an Assistant Manager for Sales Operations to support a renowned global lifestyle beauty brand. This role is pivotal in managing operations across the UK and Europe.

The successful candidate will oversee a dedicated team of three, with two members located in London and one in Paris. This is an exciting opportunity to join a growing organization.

Key Responsibilities
  • Lead the UK/EU Sales Operations team, ensuring timely processing of orders in line with established service level agreements (SLAs) and accurate entry into the ERP system.
  • Develop a comprehensive understanding of customer needs to facilitate informed prioritization.
  • Establish and nurture relationships with customer Supply Chain and EDI teams to ensure effective execution of purchase orders.
  • Collaborate with Supply Planning and Logistics to gain insights into stock arrival schedules, aiding in informed order fulfillment decisions.
  • Work closely with Demand Planning to uphold allocation strategies for new product launches and ensure timely deliveries.
  • Design and implement standard operating procedures (SOPs) for sales order management, ensuring adherence across various teams.
  • Maintain proactive communication with commercial partners and third-party vendors regarding order status updates.
  • Oversee month-end Sales Operations processes to finalize financial records, adjusting open sales orders as necessary and ensuring all shipments are invoiced correctly.
Candidate Profile
  • Experience: A minimum of 3 years in Customer Operations, Order Management, Supply Chain, or related fields.
  • Leadership Skills: Proven experience in a managerial or leadership role is essential.
  • Commercial Acumen: Strong understanding of customer service principles and practices.
  • Adaptability: Ability to navigate changing priorities and manage multiple demands in a fast-paced environment.
  • Technical Skills: Proficiency in ERP systems and Microsoft Office Suite (Excel, Word, PowerPoint).

This role offers a hybrid working arrangement with two days in the office. Occasional travel to Paris may be required.

Compensation: Competitive salary up to £50,000, along with excellent benefits and perks.


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