PNC Operations Coordinator

3 weeks ago

Chelmsford, Essex, United Kingdom Essex Police Full time

Location: Chelmsford

Salary: £23,121.00 (pro-rata for part-time positions)

Employment Type: Full Time

Contract Status: Permanent

Shift Schedule: 24/7 rotational shifts

Weekend/Evening Availability: Required

An exciting opportunity has emerged for individuals to assume the role of PNC Operations Coordinator within the 24/7 PNC Bureau at Essex Police Headquarters.

In this role, you will engage in a rotational shift pattern that covers 24/7 throughout the year, as part of a versatile and dynamic team. Your primary responsibility will be to support operational law enforcement by managing and responding to inquiries and communications related to the Police National Computer, Athena, and other police record systems.

The PNC Bureau is responsible for maintaining the accuracy and integrity of data within the Police National Computer (PNC) and providing a prompt and effective inquiry and update service regarding the system. This includes the management of data storage and the dissemination of information held on the PNC, along with other associated systems, all processed in compliance with legislative requirements and policies to support the effective delivery of operational policing objectives.

A new and evolving aspect of this role is the integration of the Law Enforcement Data System (LEDS), which is being gradually implemented across all forces nationwide. As a new member of the team, you will play a pivotal role in ensuring the successful integration of this new system into our operational practices, thereby supporting the overall objectives of the force.

This position presents a challenging environment that necessitates the successful candidate to work both independently and collaboratively within a larger team while consistently demonstrating a high level of attention to detail.

Within this role, you will be expected to exhibit the capability to interpret and analyze data while investigating and resolving discrepancies. Therefore, strong computer, literacy, and numeracy skills, along with experience in database management, are essential.

This position offers a 20% shift allowance, in addition to enhancements for weekend work.

Key Qualifications:

  • Demonstrated experience in information gathering and analytical review to facilitate informed decision-making.
  • Ability to approach challenges with an open mind and innovative solutions.
  • Proficiency in office technology, including Microsoft Word and Excel.

Benefits Include:

  • 23 days of annual leave (pro-rata for part-time roles), increasing with service.
  • Ongoing training, development, and promotional opportunities, with the chance to acquire additional skills within the command, enabling you to provide essential support in a fast-paced environment when necessary.
  • Enrollment in the Local Government Pension Scheme.
  • Free parking, subject to availability.
  • Discounts at various retailers and restaurants.
  • Discounted outings through our Sports and Social Association.
  • Support and guidance from our staff associations.
  • Access to Health Services through our in-house Occupational Health and Welfare team.

Essex Police offers incremental salary increases within this band, with the potential to reach a maximum of £27,351.00.

Your application will be evaluated based on the content provided in the 'reason for application' section, which is limited to 9000 characters. Please ensure to address the criteria outlined in this job advertisement and include any relevant experience, skills, and abilities that demonstrate your suitability for the role. Providing detailed information is crucial, as insufficient content may hinder your chances of meeting the shortlisting criteria.

All positions require a level of vetting and security clearance. During the recruitment process, you will be required to complete vetting information forms.

Essex Police welcomes applications from all individuals, regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Where feasible, we will make adjustments to the selection process, working arrangements, and/or the working environment.

This position is open to:

  • British Citizens
  • Members of a European Economic Area (EEA) state with settled or pre-settled status under the EU Settlement Scheme.
  • Commonwealth citizens or foreign nationals with indefinite leave to remain in the United Kingdom.

All applicants (except those who have served abroad with the British Armed Forces) must have resided in the UK continuously for the past three years.

Essex Police is an equal opportunities employer. Communications may be recorded for monitoring purposes.

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