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Property Coordinator

2 months ago

Chelmsford, Essex, United Kingdom Adecco Full time
About the Role

We are seeking a highly organized and detail-oriented Property Coordinator to join our team at Adecco. As a Property Coordinator, you will play a key role in supporting our operations teams and ensuring the efficient coordination of resources.

Key Responsibilities
  • Coordinate resources across all trades teams, including contractors, to meet business objectives
  • Schedule all works, projects, and inspections to optimize resource utilization
  • Assist managers and supervisors in planning and monitoring repairs, planned works, empty homes, compliance, and grounds services
  • Coordinate with teams to ensure adequate resource allocation for trade teams' training, leave, sickness, and team days
  • Liaise with supervisors, suppliers, contractors, and customers to provide necessary information and support
  • Act as an ambassador for great customer service by collecting property data, checking customer details, and providing appropriate advice and support
  • Undertake administrative, financial, and analytical tasks to support general operations
  • Provide progress reports to the Planning Supervisor and Operations management team
  • Process recharges for empty homes, repairs, and grounds maintenance works
  • Update maintenance information in the Asset Management database
  • Analyze and report operational progress and performance
  • Collaborate with trade teams, supervisors, and supply chain colleagues to ensure work completion with minimal follow-on works
  • Implement and improve customer-focused business procedures and processes
  • Manage and develop core systems in collaboration with the Digital and Transformation team
  • Assist in the coordination of van stock levels and equipment
  • Update repairs scripts as required
  • Support customer service teams in resolving queries
  • Collaborate on Operations-related projects and activities
Requirements
  • Evidence of attainment of good literacy and numeracy
  • Experience in office systems and procedures, preferably in repairs reporting, maintenance, or scheduling
  • Proficiency in Microsoft Office packages (Word, Excel, Outlook)
  • Ability to analyze numerical data and create reports
  • Experience in invoice processing
  • Ability to update repairs scripts
  • Strong customer service skills
  • Excellent organizational and time management abilities
  • Self-motivated with the ability to work independently
  • Attention to detail and accuracy
  • Understanding of compliance in areas such as asbestos, gas safety, electrical safety, fire, water management, and CDM 2015
  • Basic Disclosure and Barring Service (DBS) check required
Desirable Qualifications
  • NVQ2 or equivalent in Business Administration
  • Relevant qualification in repairs reporting, maintenance, or scheduling
  • Recognized accreditation from relevant professional body
  • Knowledge and understanding of repairs scripts
  • Understanding of housing maintenance/repairs or empty homes processes and procedures
Technologies
  • Proficiency in Microsoft Office packages (Word, Excel, Outlook)
  • Housing management systems
  • Contractor works management systems