Facilities Coordinator

3 days ago


Chelmsford, Essex, United Kingdom Kennedys Full time
About the Role

Kennedys is seeking a highly organized and detail-oriented Facilities Coordinator to join our Chelmsford office. As a key member of our facilities team, you will be responsible for providing exceptional support services to our office, ensuring a safe and productive work environment for our staff and clients.

Key Responsibilities
  • Provide administrative support to the facilities team, including maintaining records, coordinating maintenance tasks, and managing inventory.
  • Be the primary point of contact for office services, including print, mail, and security.
  • Coordinate client events and ensure the office is presented to the required standards.
  • Develop and maintain strong relationships with onsite stakeholders, teams, and external service providers.
  • Monitor and report any major issues or concerns to the Senior Facilities Coordinator.
  • Ensure all offices provide a great working environment for Kennedys staff and a presentable environment for our clients.
  • Develop good working relationships with contractors and ensure service is aligned with expectations.
  • Book maintenance tasks and issue permits.
  • Ensure the Firm's Support Services are maintained and consistently delivered to a high standard.
  • Front of House - reception, ensuring meetings are facilitated and catered for.
  • Maintain up-to-date records and adhere to the essential competencies and Service Level Agreements for the role.
  • Undertake and manage ordering and stock control for items such as stationery.
  • Coordinate the Facilities Management and property maintenance tasks, including Health & Safety.
  • Monitor mailbox and deal with enquiries/direct to the correct person.
  • Ensure MFD's are operational daily and report any issues to the relevant teams.
  • Process incoming mail (this involves internal distribution and uploading to the case management system) as well as dealing with outgoing mail.
  • Maintenance - logging helpdesk jobs, arranging building access and permits.
  • Archiving.
  • Process and track invoices relating to orders for Facilities.
  • Provide holiday cover for team members to include assistance with incoming and outgoing post and ordering stationery.
  • Provide support to the Facilities Leadership Team to include processing expenses and booking travel as and when required.
  • Provide administrative support to the wider facilities team as and when required.
  • Provide holiday cover for team members including other offices.
  • Working with the wider facilities management to increase the profile of the FM team through.
Requirements
  • Facilities management experience, in particular within professional services would be advantageous.
  • Efficient and diligent document management.
  • Excellent administration skills.
  • Excellent communication skills and attitude to provide a first-class service to clients.
  • Ability to identify and proactively manage user concerns or queries.
  • Ability to be flexible on approach towards others, identifying what stakeholders require from you.
  • Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team.
  • Team player.


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