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HR Operations Coordinator
2 months ago
About ARU:
ARU is a global university that transforms lives through innovative, inclusive, and entrepreneurial education and research. The university holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU's research institutes and four faculties bridge scientific, technical, and creative fields. The university delivers impactful research that tackles pressing issues and makes a real difference to its communities. Its academic excellence has been recognized by the UK's Higher Education funding bodies, with 16 of its research areas assessed as world leading.
About the Role:
As an HR Operations Coordinator, you will be part of the HR Partnering Team and will be the first point of contact for customers. You will provide efficient, effective, and customer-focused support for HR Operations activities. Your responsibilities will include:
- Undertaking a wide range of administrative processes to ensure HR records, systems, and databases are up-to-date and accurate.
- Administering the DBS renewal process for employees and maintaining a strong working knowledge of DBS compliance.
- Updating guidance documents as required.
- Creating, administering, and maintaining records for claims-based members of staff from point of recruitment to leaver notification.
- Carrying out pre-employment checks, including right to work in the UK, DBS checks, qualifications, and others where appropriate.
- Monitoring shared HR Services/jobs email mailboxes and redirecting and escalating as necessary.
You will work closely with Faculty Administrators and other teams to ensure seamless delivery of HR Operations activities. You will be experienced in dealing with high volumes of queries, producing letters, and updating spreadsheets. You will be able to organize and prioritize a busy workload and use your knowledge to solve problems, providing a timely and customer-focused response.
Requirements:
To be successful in this role, you will need:
- A range of GCSEs at grades A-C or equivalent, or NVQ Level 2.
- Experience in dealing with high volumes of queries and producing letters and updating spreadsheets.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
ARU offers a range of benefits, including a generous holiday entitlement, occupational pension schemes, training and development opportunities, and a competitive relocation package. We are committed to safeguarding and promoting the welfare of our staff and students and expect all staff to share this commitment. We value diversity at ARU and welcome applications from all sections of the community.
