Healthcare Support Specialist

3 weeks ago


Livingston, West Lothian, United Kingdom Medi-Weightloss Full time

Position: Medical Assistant
Company: MediWeightloss
Location: Not Specified

About Us:
MediWeightloss is a leader in the medical weight loss industry, dedicated to empowering individuals to reach their health and wellness objectives. We pride ourselves on our tailored medical weight loss programs and a nurturing environment that fosters success. We are currently looking for a skilled Medical Assistant with experience in front office operations to contribute to our mission.

Why Work With Us:
Collaborative Work Environment: Become part of a skilled and cooperative team focused on delivering exceptional patient care.
Opportunities for Advancement: Flourish in a setting that appreciates your expertise and provides avenues for professional growth.
Attractive Compensation: Benefit from a competitive salary and comprehensive benefits.

Key Responsibilities:
The successful candidate will be integral to our operations, with key responsibilities including:

  • Measuring patient vitals, performing EKGs, and conducting phlebotomy.
  • Handling front office tasks efficiently.
  • Possessing clinical skills and experience with insurance verification.
  • Knowledge of exercise protocols is advantageous.

Administrative Responsibilities:
Utilize a multi-line phone system to manage incoming calls effectively.
Conduct follow-up communications to monitor patient progress and address inquiries.
Direct complex requests to the appropriate personnel.
Ensure outstanding patient service by maintaining a welcoming atmosphere and high standards.
Assist in monitoring inventory levels of clinical and office supplies.
Manage daily document scanning and filing in patient records.
Support training of new staff on standard procedures as directed by management.
Engage in marketing initiatives to promote clinic success.

Clinical Responsibilities (varies by qualifications):
Gather patient vitals, perform EKGs, and execute phlebotomy tasks.
Administer intramuscular injections.
Prepare laboratory requisition forms and retrieve patient lab results.
Assist healthcare providers with patient referrals.
Document patient interactions in medical records or electronic systems.
Conduct follow-up calls to discuss patient progress and concerns.
Perform additional clinical tasks as needed.

Qualifications:
To thrive in this role, candidates should possess:

  • Clinical experience in EKG and phlebotomy.
  • Prior training in exercise is a plus.
  • Excellent communication and interpersonal skills.

Salary: Competitive, commensurate with experience.



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