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Client Support Specialist

2 months ago


Livingston, West Lothian, United Kingdom Carrier Full time

Job Title: Client Support Specialist

Company: Carrier

Location: United Kingdom

Contract Type: Temporary 6-9 months

Overview:

As a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and operational efficiency. Your responsibilities will include:

  • Addressing customer inquiries and managing account details
  • Offering sales assistance with a focus on professionalism
  • Establishing new client accounts and facilitating order processing
  • Resolving invoice discrepancies and documenting losses or damages
  • Investigating market sectors to enhance sales strategies
  • Collaborating with various teams to uphold customer satisfaction

Qualifications:

  • Prior experience in administrative or sales roles
  • Proactive mindset with strong communication abilities
  • Competence in MS Office applications
  • Self-driven with effective time management skills

Perks:

  • Competitive remuneration based on experience
  • Comprehensive pension plan
  • Consistent working hours and paid time off
  • Opportunities for professional development

About Carrier:

Carrier is a prominent provider of innovative solutions in the HVAC and refrigeration sectors. We are committed to delivering sustainable and efficient products to our clients.

Our Values:

At Carrier, we prioritize creating a workplace that encourages employee development, creativity, and inclusivity. Join us to be part of a team that values your skills and dedication to making a positive impact.