Healthcare Support Specialist

3 weeks ago


Livingston, West Lothian, United Kingdom Medi-Weightloss Full time

Position: Medical Assistant
Company: MediWeightloss
Location: Not Specified

About Us:
MediWeightloss is a leader in the medical weight loss industry, dedicated to assisting individuals in achieving their health and wellness objectives. We pride ourselves on our tailored medical weight loss programs and a nurturing environment that fosters success. We are currently in search of a skilled Medical Assistant with experience in front office operations to support our mission.

Why Work With Us:
Collaborative Work Environment: Become part of a skilled and cooperative team focused on delivering exceptional patient care.
Opportunities for Advancement: Flourish in a setting that recognizes your talents and provides avenues for professional growth.
Attractive Compensation: Benefit from a competitive salary and comprehensive benefits package.

Key Responsibilities:
The successful candidate will be instrumental in performing essential tasks, including taking patient vitals, conducting EKGs, performing phlebotomy, and managing front office responsibilities. We seek team-oriented individuals with clinical expertise and familiarity with insurance processes. Knowledge of exercise is an added advantage.

Administrative Responsibilities:
- Manage a multiline phone system to efficiently handle incoming calls.
- Conduct follow-up calls to monitor patient progress and address any issues.
- Direct complex inquiries to the appropriate personnel.
- Ensure excellent patient service by maintaining a welcoming atmosphere and adhering to high standards.
- Assist in tracking daily inventory of clinical and office supplies.
- Perform daily document scanning and uploading into patient files.
- Provide training to new staff on standard procedures as needed.
- Engage in clinic marketing initiatives to support profitability and success.

Clinical Responsibilities (based on qualifications):
- Measure patient vitals, conduct EKGs, and perform phlebotomy.
- Administer intramuscular injections.
- Prepare laboratory requisition forms and obtain patient lab results.
- Assist healthcare providers with patient referrals to specialists.
- Document patient progress in charts and/or electronic medical records (EMR).
- Conduct follow-up calls to patients regarding their progress and concerns.
- Carry out additional clinical tasks as required.

Qualifications:
To thrive in this position, candidates should possess:
- Clinical experience in EKG and phlebotomy.
- Previous training and experience in exercise (preferred).
- Strong communication and interpersonal skills.

Salary: Competitive, commensurate with experience.



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