Customer Operations Specialist
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Specialist. As a key member of our operations team, you will play a critical role in supporting the successful roll-out of our renewable energy technologies.
Key Responsibilities- Provide exceptional customer service and support to customers throughout their journey, from initial enquiry to installation.
- Work closely with our survey and installation teams to ensure a seamless customer experience.
- Develop and maintain a deep understanding of our renewable energy technologies and be able to effectively communicate their benefits to customers.
- Collaborate with cross-functional teams to identify and resolve customer issues in a timely and efficient manner.
- Contribute to the development and implementation of process improvements to enhance customer satisfaction and operational efficiency.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Ability to adapt to changing priorities and deadlines.
- Knowledge of renewable energy technologies and their applications.
- Experience in a customer-facing role, preferably in the energy or technology sector.
- A competitive salary of £27,300.
- A comprehensive benefits package, including share options in Octopus Energy Group.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A chance to be part of a unique and innovative company, shaping the future of the energy industry.
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Medical Operations Specialist
4 days ago
Brighton, Brighton and Hove, United Kingdom Specialist Rescue Group Full timeJob DescriptionCompany OverviewSpecialist Rescue Group is a leading provider of global medical and security assistance services. Our team of experts is dedicated to saving lives, alleviating suffering, and promoting recovery.Job SummaryWe are seeking an experienced Emergency Operations Specialist to provide logistical support to our medical and security...
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Medical Operations Specialist
4 days ago
Brighton, Brighton and Hove, United Kingdom Specialist Rescue Group Full timeJob DescriptionCompany OverviewSpecialist Rescue Group is a leading provider of global medical and security assistance services. Our team of experts is dedicated to saving lives, alleviating suffering, and promoting recovery.Job SummaryWe are seeking an experienced Emergency Operations Specialist to provide logistical support to our medical and security...
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Global Operations Specialist
1 week ago
Brighton, Brighton and Hove, United Kingdom Specialist Rescue Group Full timeJob OverviewCompany Profile: Specialist Rescue Group is a leading provider of global medical and security assistance services, offering 24/7/365 support to individuals and organizations worldwide.Job Summary: We are seeking a highly skilled and experienced Global Operations Specialist to join our team. The successful candidate will be responsible for...
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Customer Operations Specialist
16 hours ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...
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Customer Operations Specialist
14 hours ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...
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Customer Operations Specialist
10 hours ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Specialist. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our renewable energy solutions to customers.Key ResponsibilitiesProvide exceptional customer service and support to customers...
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Customer Operations Specialist
11 hours ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Specialist. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our renewable energy solutions to customers.Key ResponsibilitiesProvide exceptional customer service and support to customers...
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Electrical Installation Specialist
5 days ago
Brighton, Brighton and Hove, United Kingdom Operations Resources Full timeJob Summary:We are seeking a skilled Electrical Installation Specialist to join our Operations Resources team. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting Fire Alarm Engineers when an Electrician is required.Key Responsibilities:Install new mains wired...
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Electrical Installation Specialist
5 days ago
Brighton, Brighton and Hove, United Kingdom Operations Resources Full timeJob Summary:We are seeking a skilled Electrical Installation Specialist to join our Operations Resources team. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting Fire Alarm Engineers when an Electrician is required.Key Responsibilities:Install new mains wired...
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Electrical Installation Specialist
1 day ago
Brighton, Brighton and Hove, United Kingdom Operations Resources Full timeJob Summary:We are seeking a highly skilled and qualified Electrical Installation Specialist to join our team at Operations Resources. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting the Fire Alarm Engineers when an Electrician is required.Key...
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Electrical Installation Specialist
1 day ago
Brighton, Brighton and Hove, United Kingdom Operations Resources Full timeJob Summary:We are seeking a highly skilled and qualified Electrical Installation Specialist to join our team at Operations Resources. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting the Fire Alarm Engineers when an Electrician is required.Key...
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Customer Operations Specialist
7 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...
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Customer Operations Specialist
1 week ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...
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Customer Operations Specialist
7 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout Octopus Electric VehiclesWe're a leading provider of comprehensive solutions for individuals and businesses to transition to sustainable transport. Our mission is to revolutionize the future of transport and create a cleaner and fairer world for generations to come.Our Operations TeamWe're expanding our operations team to focus on simplifying EV...
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Customer Operations Specialist
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout Octopus Electric VehiclesWe're a leading provider of comprehensive solutions for individuals and businesses to transition to sustainable transport. Our mission is to revolutionize the future of transport and create a cleaner and fairer world for generations to come.Our Operations TeamWe're expanding our operations team to focus on simplifying EV...
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Customer Engagement Specialist
4 weeks ago
Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full timeJob Title: Customer Engagement SpecialistLocation: BrightonCompany: 8Bit Studios About Us:8Bit Studios is a vibrant entertainment management firm located in Brighton, recognized for providing top-notch products and unforgettable experiences. Our commitment lies in delivering outstanding customer service and a smooth shopping journey. We are on the lookout...
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Customer Support Specialist
3 days ago
Brighton, Brighton and Hove, United Kingdom INSHUR Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at INSHUR. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...
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Customer Support Specialist
3 days ago
Brighton, Brighton and Hove, United Kingdom INSHUR Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at INSHUR. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...
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Customer Experience Specialist
5 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences throughout the entire customer journey.Key ResponsibilitiesWork closely with colleagues across the business to...
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Customer Experience Specialist
4 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences throughout the entire customer journey.Key ResponsibilitiesWork closely with colleagues across the business to...