Customer Operations Specialist

9 hours ago


Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Specialist. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our renewable energy solutions to customers.

Key Responsibilities
  • Provide exceptional customer service and support to customers throughout their journey with us, from initial enquiry to installation.
  • Work closely with our survey and installation teams to ensure seamless coordination and efficient delivery of our services.
  • Develop and maintain in-depth knowledge of our renewable energy technologies and products to effectively communicate their benefits to customers.
  • Collaborate with colleagues to identify and resolve customer issues, ensuring high levels of customer satisfaction.
What We're Looking For
  • A team player with excellent communication and interpersonal skills, able to build strong relationships with customers and colleagues.
  • A problem-solver with a proactive approach, able to think critically and make sound decisions.
  • A passion for renewable energy and a desire to make a positive impact on the environment.
  • A flexible and adaptable individual, able to thrive in a fast-paced and dynamic environment.
What We Offer
  • A competitive salary of £27,300.
  • A comprehensive benefits package, including share options in Octopus Energy Group.
  • A unique and inclusive company culture, where you'll have the opportunity to learn, grow, and make a real difference.


  • Brighton, Brighton and Hove, United Kingdom Specialist Rescue Group Full time

    Job DescriptionCompany OverviewSpecialist Rescue Group is a leading provider of global medical and security assistance services. Our team of experts is dedicated to saving lives, alleviating suffering, and promoting recovery.Job SummaryWe are seeking an experienced Emergency Operations Specialist to provide logistical support to our medical and security...


  • Brighton, Brighton and Hove, United Kingdom Specialist Rescue Group Full time

    Job DescriptionCompany OverviewSpecialist Rescue Group is a leading provider of global medical and security assistance services. Our team of experts is dedicated to saving lives, alleviating suffering, and promoting recovery.Job SummaryWe are seeking an experienced Emergency Operations Specialist to provide logistical support to our medical and security...


  • Brighton, Brighton and Hove, United Kingdom Specialist Rescue Group Full time

    Job OverviewCompany Profile: Specialist Rescue Group is a leading provider of global medical and security assistance services, offering 24/7/365 support to individuals and organizations worldwide.Job Summary: We are seeking a highly skilled and experienced Global Operations Specialist to join our team. The successful candidate will be responsible for...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Specialist. As a key member of our operations team, you will play a critical role in supporting the successful roll-out of our renewable energy technologies.Key ResponsibilitiesProvide exceptional customer service and support to customers...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Specialist. As a key member of our operations team, you will play a critical role in supporting the successful roll-out of our renewable energy technologies.Key ResponsibilitiesProvide exceptional customer service and support to customers...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...


  • Brighton, Brighton and Hove, United Kingdom Operations Resources Full time

    Job Summary:We are seeking a skilled Electrical Installation Specialist to join our Operations Resources team. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting Fire Alarm Engineers when an Electrician is required.Key Responsibilities:Install new mains wired...


  • Brighton, Brighton and Hove, United Kingdom Operations Resources Full time

    Job Summary:We are seeking a skilled Electrical Installation Specialist to join our Operations Resources team. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting Fire Alarm Engineers when an Electrician is required.Key Responsibilities:Install new mains wired...


  • Brighton, Brighton and Hove, United Kingdom Operations Resources Full time

    Job Summary:We are seeking a highly skilled and qualified Electrical Installation Specialist to join our team at Operations Resources. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting the Fire Alarm Engineers when an Electrician is required.Key...


  • Brighton, Brighton and Hove, United Kingdom Operations Resources Full time

    Job Summary:We are seeking a highly skilled and qualified Electrical Installation Specialist to join our team at Operations Resources. As an Electrical Installation Specialist, you will be responsible for installing new mains wired compliant Aico smoke and heat detectors and assisting the Fire Alarm Engineers when an Electrician is required.Key...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Octopus Energy. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage customer journeys from contracting to car delivery and after, escalating...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About Octopus Electric VehiclesWe're a leading provider of comprehensive solutions for individuals and businesses to transition to sustainable transport. Our mission is to revolutionize the future of transport and create a cleaner and fairer world for generations to come.Our Operations TeamWe're expanding our operations team to focus on simplifying EV...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About Octopus Electric VehiclesWe're a leading provider of comprehensive solutions for individuals and businesses to transition to sustainable transport. Our mission is to revolutionize the future of transport and create a cleaner and fairer world for generations to come.Our Operations TeamWe're expanding our operations team to focus on simplifying EV...


  • Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full time

    Job Title: Customer Engagement SpecialistLocation: BrightonCompany: 8Bit Studios About Us:8Bit Studios is a vibrant entertainment management firm located in Brighton, recognized for providing top-notch products and unforgettable experiences. Our commitment lies in delivering outstanding customer service and a smooth shopping journey. We are on the lookout...


  • Brighton, Brighton and Hove, United Kingdom INSHUR Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at INSHUR. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...


  • Brighton, Brighton and Hove, United Kingdom INSHUR Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at INSHUR. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences throughout the entire customer journey.Key ResponsibilitiesWork closely with colleagues across the business to...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences throughout the entire customer journey.Key ResponsibilitiesWork closely with colleagues across the business to...