Client Support Specialist
7 days ago
Job Summary:
Mulberry Recruitment is seeking a highly skilled Client Support Specialist to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Manage inbound and outbound customer service and marketing campaign requirements, booking appointments with our advisers and responding to customer inquiries.
- Respond to customer emails and resolve their issues in a timely and professional manner.
- Make outbound calls to clients and prospects to book appointments and provide information about our services.
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Provide accurate and timely information to clients and internal stakeholders.
Requirements:
- Excellent communication and interpersonal skills.
- Strong customer service skills and ability to resolve issues in a professional manner.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Accuracy and attention to detail is paramount.
- Strong analytical and problem-solving skills.
What We Offer:
Mulberry Recruitment offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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