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IT Support Specialist

2 months ago

Farnborough, Hampshire, United Kingdom Talent Finder Full time
Job Description

**Job Title:** IT Customer Support

**Company Type:** Family-run business

**Industry:** Time and attendance solutions

**Job Type:** Full-time

**Location:** Farnborough, Hampshire

**Salary:** £18,000 – £23,000 DOE

**Job Summary:

We are seeking a skilled IT Support Specialist to join our team at Talent Finder. As a key member of our support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our time and attendance products.

**Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with our time and attendance products
  • Collaborate with our development team to identify and implement product enhancements
  • Develop and maintain documentation for our products and services
  • Contribute to the development of our support team's knowledge base

**Requirements:

To be successful in this role, you will need:

  • Excellent technical skills and knowledge of time and attendance systems
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in a related field preferred

**What We Offer:

Talent Finder offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.