IT Support Specialist

3 weeks ago


Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time £29,000
IT Support Specialist Opportunity

We are seeking a dedicated IT Support Specialist to join our dynamic team at iO Associates - UK/EU. This is a fantastic opportunity to work with cutting-edge technology and collaborate with some of the brightest minds in the industry.

Key Responsibilities:
  • Provide 1st and 2nd line technical support via phone, the IT self-service portal, and in-person
  • Log, update, and manage all support requests in the IT call logging system, covering both software and hardware in the operational environment
  • Manage software licences, including ordering and distribution
  • Prior experience in an IT service desk environment
  • Proficiency with Office 365 and Microsoft Azure

Requirements:

  • Prior experience in an IT service desk environment
  • Proficiency with Office 365 and Microsoft Azure
  • All applicants must be able to obtain or currently hold Security Clearance

What We Offer:

  • A salary of up to £29K PLUS a bonus
  • A dynamic and collaborative work environment
  • Opportunities for career growth and development

This role is based out of our Farnborough office and operates on a shift basis, Monday to Friday between 6am and 8.30pm. If you're passionate about IT and delivering exceptional service, this could be the perfect role for you.


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