IT Support Specialist
2 months ago
We are seeking a skilled IT Support Specialist to join our team at Shaw Daniels Solutions. As an IT Support Specialist, you will provide technical support to our customers, delivering high-quality services and ensuring their IT needs are met.
Key Responsibilities- Provide first- and second-line technical support via phone, email, and in-person requests.
- Log, update, and manage all calls via our IT call logging system.
- Manage software licenses, including ordering and distribution.
- Ensure the confidentiality, integrity, and availability of company and customer information.
- Allocate technical calls to the relevant resolver group and initiate escalation procedures.
- Previous experience in an IT Service Desk environment.
- Experience with Office 365 and Microsoft Azure.
- Understanding of mobile telephony and smart devices.
- Adaptive and flexible working arrangements.
- Generous holiday allowance.
- Health Cash Plan, Private Medical Insurance, and Dental Insurance.
- Matched contribution pension scheme with life assurance.
- Employee discount portal.
- Holiday Trading.
- Support for the Armed Forces community.
- Payroll Giving and Volunteering.
Shaw Daniels Solutions values diversity and does not have a fixed idea about background or education. If you can demonstrate the required level of experience and a willingness to learn, we would like to hear from you.
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IT Support Specialist
4 weeks ago
Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time £29,000IT Support Specialist OpportunityWe are seeking a dedicated and skilled IT Support Specialist to join our dynamic team at iO Associates - UK/EU. As an IT Support Specialist, you will play a crucial role in ensuring the smooth delivery of IT services to our clients.Key Responsibilities:Provide first- and second-line technical support via phone, the IT...
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IT Support Specialist
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Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time £29,000IT Support Specialist OpportunityWe are seeking a dedicated and skilled IT Support Specialist to join our dynamic team at iO Associates - UK/EU. As an IT Support Specialist, you will play a crucial role in ensuring the smooth delivery of IT services to our clients.Key Responsibilities:Provide first- and second-line technical support via phone, the IT...
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IT Support Specialist
1 month ago
Farnborough, Hampshire, United Kingdom Shaw Daniels Solutions Full time{"title": "IT Support Specialist", "content": "Job SummaryWe are seeking an IT Support Specialist to join our team at Shaw Daniels Solutions. As an IT Support Specialist, you will provide technical support to our customers, resolving issues and ensuring seamless service delivery.Key ResponsibilitiesProvide first- and second-line technical support via phone,...
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IT Support Specialist
1 month ago
Farnborough, Hampshire, United Kingdom Shaw Daniels Solutions Full time{"title": "IT Support Specialist", "content": "Job SummaryWe are seeking an IT Support Specialist to join our team at Shaw Daniels Solutions. As an IT Support Specialist, you will provide technical support to our customers, resolving issues and ensuring seamless service delivery.Key ResponsibilitiesProvide first- and second-line technical support via phone,...
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IT Support Specialist
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Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time £29,000IT Support SpecialistiO Associates - UK/EU is seeking a skilled IT Support Specialist to join their dynamic team. As an IT Support Specialist, you will be a key player in ensuring the smooth delivery of IT services. Your primary responsibility will be to provide crucial technical support, managing day-to-day requests and incidents while helping to maintain...
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Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time £29,000IT Support Specialist OpportunityWe are seeking a dedicated IT Support Specialist to join our dynamic team at iO Associates - UK/EU. This is a fantastic opportunity to work with cutting-edge technology and collaborate with some of the brightest minds in the industry.Key Responsibilities:Provide 1st and 2nd line technical support via phone, the IT...
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