Client Support Specialist
4 weeks ago
A fantastic opportunity has emerged to assist customers in a renowned organization. This position involves providing support to clients during the hours of 2pm to 10pm, Tuesday through Saturday.
Training and DevelopmentUpon joining, you will benefit from a comprehensive training program designed to equip you with the skills necessary to deliver exceptional service to our clients.
Ideal CandidateThis role is ideal for enthusiastic and approachable individuals with prior experience in customer service, particularly in sectors such as retail, hospitality, or similar fields.
Key Responsibilities- Assisting clients with inquiries via email, phone, and live chat
- Addressing questions and feedback through various online platforms
- Providing information regarding the company’s website and mobile application
- Performing general administrative tasks and supporting the management team as required
- Ability to quickly adapt to new systems and software
- Proficient in MS Office and Google Docs and Sheets
The starting salary for this position is £24,960, with regular increments as you gain experience.
You will be part of a forward-thinking company that offers a range of benefits, including:
- 25 days of annual leave
- A day off for your birthday
- Long service awards
- Complimentary hot beverages and fresh fruit
- A performance-related reward scheme ranging from £500 to £1000
Your dedication will be recognized and rewarded, ensuring you remain motivated in your role.
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