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Client Support Specialist

2 months ago

Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time £12
Part-Time Client Support Specialist

Hourly Rate: £73

Shift Availability:
  • Monday, Friday & Saturday

Mulberry Recruitment is seeking a dedicated and experienced Part-Time Client Support Specialist to become a vital part of our dynamic team.

Key Responsibilities:
  • Responding to inquiries via email, phone, and live chat.
  • Providing assistance with general technical questions related to our digital platforms.
  • Addressing customer inquiries regarding account statements and financial transactions.
  • Offering friendly and informative support to both primary and secondary account holders.
  • Performing administrative duties, including monitoring alerts and completing various tasks.
Essential Skills:
  • Exceptional telephone communication skills.
  • Flexibility to adapt to various responsibilities.
  • Proficient in Microsoft Excel and Word.
Employee Benefits:
  • 30 days of annual leave, including most public holidays.
  • Special day off for your birthday.
  • Regular salary evaluations.
  • Access to salary sacrifice programs, including a Cycle to Work scheme and a workplace pension.
  • Long service recognition awards.
  • Complimentary beverages and a variety of fresh fruit.
  • Family-friendly leave policies.
  • Discounts on entertainment, dining, and shopping through our rewards program.
  • Enhanced maternity leave options.
  • Health plan benefits.
  • Annual leave carryover of up to 5 days.

Join us at Mulberry Recruitment and contribute to a supportive and engaging work environment while enhancing your career in client support.