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Client Education Support Specialist
2 months ago
Position:
Client Education Support Specialist
Location:
Office-based role
Compensation:
Competitive salary with performance-related bonuses
Working Hours:
Full-Time, flexible shifts available
About the Opportunity:
MERJE is seeking dedicated individuals to join our team as Client Education Support Specialists. Our organization is committed to enhancing financial literacy and providing exceptional support to our clients.
Key Responsibilities:
As a Client Education Support Specialist, your role will involve:
- Utilizing internal systems to address inquiries via various communication channels
- Providing assistance with technical questions related to digital platforms
- Managing client inquiries regarding account statements and financial transactions
- Conducting administrative duties, including monitoring alerts and completing specific tasks
- Supporting management in client services
- Engaging with clients through social media platforms
- Exhibiting excellent communication skills
- Demonstrating flexibility and adaptability in your role
- Possessing a working knowledge of standard office software
- Actively seeking feedback and striving for continuous improvement
Benefits:
We offer a comprehensive benefits package, including:
- Generous holiday allowance
- Special day off for birthdays
- Complimentary refreshments and snacks
- Access to employee benefits programs
- Recognition for long service
- Annual leave carryover options
Important Information:
All candidates will undergo background checks, and any discrepancies may affect employment offers. By applying, you consent to being included in our candidate database for future opportunities. Your personal information will be handled in accordance with our Privacy Policy.
