Lead Technical Officer in Healthcare Operations

4 weeks ago

Basildon, Essex, United Kingdom NHS Blood and Transplant Full time

Job Overview

As a Lead Technical Officer in Healthcare Operations, you will serve as the primary liaison for medical facilities requiring urgent supply deliveries, ensuring that their requests are processed and fulfilled with exceptional accuracy. In addition to executing various technical and scientific responsibilities—such as overseeing the temperature of storage facilities and performing maintenance tasks—you will also play a crucial role in mentoring and developing other support personnel.

We seek candidates with a level 4 qualification, such as a BTEC or HNC in a relevant scientific discipline, NHSBT Foundation Degree, or equivalent expertise and experience in a manufacturing, logistics, or supply chain setting that necessitates intermediate theoretical knowledge obtained through formal education.

Ideally, you will possess a foundational understanding of basic IT applications and some experience working independently in a laboratory setting. As a collaborative team member, you will be adept at inspiring both yourself and your colleagues as you navigate a diverse array of responsibilities.

NHS Blood and Transplant (NHSBT) fosters a vibrant and welcoming workplace where collaboration is highly esteemed. We prioritize personal growth, supported by extensive training and development opportunities available to all staff members.

Key Responsibilities

Conduct a variety of scientific and technical tasks related to blood (and, when applicable, tissue) donations from our donors, with team support. Facilitate the training and guidance of new and less experienced personnel. Execute precise, repetitive handling of equipment and blood samples/donations, performing routine tasks consistently. Manage blood bags and various types of equipment. This role requires flexibility in working hours and days, including weekends and public holidays as per departmental scheduling (unless otherwise specified in the shift agreement) with adequate notice. You will be responsible for the manual handling of equipment daily, weighing up to 13 kgs, with or without mechanical assistance, following appropriate training.

This position operates on a 24-hour shift basis, covering days, evenings, nights, and public holidays, with some independent work. An 8-week shift pattern is in place, and participation in an On-call Rota for 2 out of the 8 weeks is also required.

Candidate Profile

Experience and Expertise

Proven experience in supervising others. Familiarity with Information Technology, including Microsoft Office.

Qualifications and Training

Level 4 qualification, such as a BTEC or HNC in a relevant scientific field, NHSBT Foundation Degree, or equivalent knowledge and experience in a manufacturing, logistics, or supply chain environment requiring intermediate theoretical knowledge acquired through formal training. Demonstrated commitment to personal development. Openness to pursuing further training and development opportunities.

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