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Lead Technical Officer in Healthcare Services

3 months ago

Basildon, Essex, United Kingdom NHS Blood and Transplant Full time

Position Overview

As a Lead Technical Officer in Healthcare Services, you will serve as the primary contact for medical facilities requesting urgent supplies, ensuring that their requests are processed and fulfilled with the highest level of accuracy. In addition to performing various technical and scientific responsibilities—such as overseeing the temperature of storage facilities and conducting maintenance tasks—you will also play a crucial role in mentoring and developing other support personnel.

We seek candidates with a level 4 qualification, such as a BTEC or HNC in a relevant scientific discipline, NHSBT Foundation Degree, or equivalent expertise and experience in a manufacturing, logistics, or supply chain setting that necessitates intermediate theoretical knowledge gained through formal education.

Ideally, you will possess a fundamental understanding of basic IT applications and some experience working independently in a laboratory setting. As a collaborative team member, you will be capable of inspiring both yourself and your colleagues as you engage in a diverse range of responsibilities.

NHS Blood and Transplant (NHSBT) fosters a vibrant and welcoming work environment where collaboration is highly esteemed. We prioritize personal growth, supported by extensive training and development opportunities available to all staff members.

Key Responsibilities

Conduct a variety of scientific and technical operations related to blood (and, when applicable, tissue) donations from our donors, with the assistance of the team. Provide support and training for new and less experienced personnel. Perform precise, repetitive tasks involving equipment and blood samples/donations, regularly executing routine duties. Manage blood bags and various types of equipment. This role requires flexibility in working hours and days, including weekends and public holidays, as per departmental scheduling (unless otherwise arranged within the shift agreement) with appropriate notice. Daily manual handling of equipment weighing up to 13 kgs will be necessary, with or without mechanical aids, following proper training.

This position operates on a 24-hour shift basis, covering days, evenings, nights, and public holidays, with some instances of lone working. An 8-week shift pattern is in place, and participation in an On-call Rota for 2 out of the 8 weeks will also be required.

Candidate Profile

Experience and Expertise

Proven experience in supervising others. Familiarity with Information Technology, including Microsoft Office.

Qualifications and Training

Level 4 qualification, such as a BTEC or HNC in a relevant scientific field, NHSBT Foundation Degree, or equivalent knowledge and experience in a manufacturing, logistics, or supply chain environment requiring intermediate theoretical knowledge obtained through formal training. Evidence of ongoing personal development. Willingness to pursue further training and development opportunities.