Customer Service Specialist
4 weeks ago
Working Hours: Monday to Friday 07:30 - 17:30, with Saturdays on a rotational basis 08:00 - 13:00.
About the Role:
We are currently seeking a dedicated Customer Service Specialist to join a prominent Automotive Franchised Dealer Group. This role is essential in supporting the dynamic Service Department.
Key Responsibilities:
As a Customer Service Specialist, you will be responsible for:
- Welcoming customers during vehicle drop-off and collection for maintenance and repairs.
- Estimating costs and obtaining approval for any additional services identified.
- Promoting service offerings such as maintenance plans and extended warranties.
Candidate Requirements:
The ideal candidate will possess:
- A polite and professional telephone demeanor.
- Exceptional communication and customer service abilities, with a talent for establishing rapport and delivering precise information.
- Strong computer skills, particularly in Microsoft Office applications.
- Eligibility to live and work in the UK.
Application Process:
To express your interest in this Customer Service Specialist position, please submit your CV referencing the job title. For further discussions regarding this opportunity, feel free to reach out to our recruitment team.
About Perfect Placement:
Perfect Placement is recognized as the UK's leading Automotive Recruitment Agency, dedicated to connecting talented individuals with rewarding career opportunities in the automotive sector.
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