Interim Customer Care Specialist
4 weeks ago
Role Overview
We are currently looking for a Customer Care Specialist to join our team at Huntress - Maidstone. This position is ideal for individuals with a background in customer service, particularly in the new build sector.
Key Responsibilities
As a Customer Care Specialist, you will be essential in facilitating communication between home buyers and the teams responsible for addressing repairs during the two-year defect period. Your role will involve:
- Managing inquiries from customers regarding their new homes.
- Coordinating with repair teams to ensure timely resolutions.
- Providing exceptional customer service and support throughout the process.
Career Development
This position offers a solid foundation for those looking to advance their careers in areas such as aftercare, project management, or team leadership.
Qualifications
The ideal candidate will possess:
- Excellent communication skills and a professional telephone manner.
- Experience in customer service, preferably within the new homes sector.
Diversity and Inclusion
At Huntress, we are committed to a diverse and inclusive recruitment process that ensures equal opportunities for all candidates, regardless of race, sexual orientation, mental or physical disability, age, or gender.
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