Customer Service Representative

2 months ago


Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time

Job Summary:

KHR - Recruitment Specialists is seeking a highly organized and self-motivated Customer Service Administrator to join our team. As a key member of our customer service team, you will be the first point of contact for customers via various channels, processing orders, and liaising with internal departments.

Key Responsibilities:

  • Respond to customer inquiries, develop knowledge of packaging materials, and ensure the CRM system is up-to-date.
  • Serve customers face-to-face, handle cash transactions, and perform general administrative duties.
  • Liaise with purchasing, operations, and sales colleagues to meet customer requirements.

Requirements:

  • Customer service experience via telephone and face-to-face interactions.
  • Computer literacy and ability to learn new systems quickly.
  • Attention to detail, flexibility, and willingness to react to situations.
  • Ability to multitask, take responsibility for key project deliverables, and possess a flexible, open, and positive attitude.

What We Offer:

KHR - Recruitment Specialists takes pride in representing our candidates well. Please ensure your CV is up-to-date, well-formatted, and free of errors. If you need to highlight specific qualifications or experience, please add a cover letter or preface page.

Thank you for considering this opportunity.



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