Customer Service Representative

2 months ago


Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time
Job Summary

We are seeking a highly organized and self-motivated Customer Service Administrator to join our team at KHR - Recruitment Specialists. As a key member of our customer service team, you will be the first point of contact for customers, processing orders, and liaising with various departments to ensure seamless customer experiences.

Key Responsibilities
  • Respond to customer inquiries, develop knowledge of packaging materials, and ensure the CRM system is up-to-date.
  • Serve customers face-to-face, handling cash transactions, and perform general administrative duties.
  • Liaise with Purchasing, Operations, and Sales colleagues to meet customer requirements.
Requirements
  • Customer service experience via telephone and face-to-face interactions.
  • Computer literacy and ability to learn new systems quickly.
  • Attention to detail, flexibility, and willingness to react to situations as they arise.
  • Ability to multitask, take responsibility for key project deliverables, and possess a flexible, open, and positive attitude.
About Us

KHR - Recruitment Specialists is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We take pride in representing our clients' interests and ensuring that our candidates are well-prepared for their roles.



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