Children's Centre Front Desk Coordinator

1 day ago


Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time
Job Title: Children's Centre Receptionist

Job Type: Full-time

Location: Acocks Green, Birmingham

Job Description:

About the Role

We are seeking a highly organized and communicative Receptionist to join our team at a Children's Centre in Acocks Green, Birmingham. As a key member of our front desk team, you will be responsible for managing a busy reception area, guiding service users to appropriate services, and providing exceptional customer service.

Key Responsibilities
  • Manage the reception desk, handling visitor sign-ins, telephone calls, and general administrative duties.
  • Provide excellent customer service, ensuring a warm and welcoming environment for service users.
  • Utilize multiple in-house systems to efficiently manage tasks and maintain accurate records.
  • Work effectively in a pressured environment, prioritizing tasks and managing multiple responsibilities.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with a strong telephone manner.
  • Recent experience working as a school receptionist, with satisfactory references.
  • An understanding of Child Protection and Safeguarding issues, with a commitment to maintaining a safe and secure environment.
  • An enhanced DBS check, as required for working in a school setting.
What We Offer

Hays Education is a leading provider of non-classroom based staff to schools, with a dedicated Support Service desk in Birmingham. As a valued member of our team, you will receive:

  • Free Child Protection and Safeguarding Training as part of your CPD.
  • The opportunity to work with a reputable and established recruitment agency.


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