GP Front Desk Coordinator

5 days ago


Birmingham, Birmingham, United Kingdom Schoolacre Surgery Full time

About Schoolacre Surgery

Schoolacre Surgery is a dynamic and patient-focused healthcare organization dedicated to delivering exceptional medical services to our community.

Job Summary

We are seeking a highly skilled and compassionate GP Front Desk Coordinator to join our team. As the first point of contact for patients, you will be responsible for providing a warm and welcoming experience, ensuring that all inquiries are efficiently and courteously handled.

Main Responsibilities

  • Front Desk Operations
    • Receive and direct patients to the appropriate healthcare professional
    • Manage patient flow and ensure a smooth experience
  • Administrative Support
    • Provide administrative assistance to the practice team
    • Maintain accurate records and files
  • Communication and Customer Service
    • Communicate effectively with patients, staff, and healthcare professionals
    • Provide exceptional customer service and resolve any issues promptly

Requirements

  • Qualifications
    • Previous experience in a healthcare setting
    • Good education with excellent literacy skills
  • Skills
    • Excellent interpersonal and communication skills
    • Computer literate with experience in a Windows-based environment
    • Ability to work unsupervised and manage multiple tasks

What We Offer

Schoolacre Surgery offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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