Regional Fitness Operations Manager

3 weeks ago

Bognor Regis, West Sussex, United Kingdom Freedom Leisure Full time

Are you passionate about enhancing community wellness through fitness and leisure activities?

We are looking for an enthusiastic and experienced Regional Fitness Operations Manager to lead the member experience across various facilities. In this essential position, you will be tasked with designing and overseeing a comprehensive schedule of fitness classes, ensuring our programs uphold the highest standards of excellence and member engagement. You will motivate and guide a skilled team of fitness experts and instructors, creating an encouraging and energetic atmosphere. Your dedication to member support and growth will be vital to our ongoing achievements.

This position is perfect for individuals with extensive experience in the leisure or fitness sector, who have successfully managed large teams and are eager to expand their knowledge and influence.

If you are inspired to motivate individuals to lead more active lives and improve their overall wellbeing, then Freedom Leisure is the ideal organization for you.

As a not-for-profit leisure trust, we are committed to uplifting our local communities and reaching underserved groups, encouraging them to engage in physical activities that enhance their lives. From swimming lessons to walking football and a variety of other programs, we strive to provide enjoyable and inclusive sessions that support community health and activity.

We offer comprehensive training and significant opportunities for career advancement, with over 100 facilities across England and Wales. Many of our staff have enjoyed successful careers with us, driven by their passion for making a positive difference in their communities and the diverse nature of the role.

Hours: 37 hours per week - Monday to Sunday - Rota Basis

Key Responsibilities

  • Demonstrate strong leadership and people management capabilities.
  • Utilize problem-solving skills, organizational expertise, and customer service proficiency.
  • Possess a minimum of three years of experience in a fitness environment.
  • Implement sales strategies, develop key performance indicators, and execute marketing initiatives.
  • Maintain a keen awareness of industry trends, new activities, and research.
  • Exhibit commercial insight that leads to a successful and sustainable operation.
  • Show a genuine passion for the industry through ongoing professional development.
  • Display well-developed interpersonal skills, capable of negotiating and influencing both internal and external stakeholders.
  • Adopt a collaborative approach, working across organizational boundaries while supporting colleagues.
  • Be willing to travel between sites as needed.
  • Exhibit excellent communication skills and the ability to think critically under pressure.
  • Demonstrate effective time management skills, handling multiple priorities simultaneously.
  • Be a self-motivated individual who inspires others with enthusiasm and energy.

Desirable Qualifications

  • Degree-level education or equivalent.
  • GP Referral qualification.
  • Relevant higher professional qualification in leisure or fitness.
  • First Aid at Work certification.
  • Defibrillation training.
  • Experience in identifying staff training needs and facilitating development opportunities.
  • A talent for recognizing and nurturing potential in others.
  • Proficient computer skills and understanding.
  • Ability to work flexibly with a high degree of autonomy.

Employee Benefits

We want you to enjoy your work environment, feeling valued and healthy. Here’s what we offer:

  • Access to My Staff Shop, our exclusive employee benefits program, featuring discounts on cinema tickets, travel, e-vouchers, gift cards, leisure activities, and everyday expenses.
  • Discounted staff membership, including for family members.
  • Incremental holiday entitlement.
  • Employee Assistance Programme providing 24/7 confidential support and professional counseling.
  • Company pension scheme.
  • Various insurance and savings options.
  • Financial advisory services.
  • Tax-efficient schemes for cycle-to-work and car leasing (for salaried staff, subject to earnings).
  • Fully funded training and opportunities for career progression within a collaborative team environment.

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