Current jobs related to Restaurant Operations Manager - Bognor Regis, West Sussex - Butlin's

  • Restaurant Operations Manager

    1 week ago

    Bognor Regis, West Sussex, United Kingdom HVAC Recruitment Full time

    Restaurant Operations ManagerAs a Restaurant Operations Manager at HVAC Recruitment, you will be responsible for overseeing the daily operations of a busy restaurant. This includes ensuring that all tasks and objectives are being carried out by the team, managing fluctuating guest demand, and maintaining operational standards and guest experience.Key...

  • Restaurant Operations Manager

    4 days ago

    Bognor Regis, West Sussex, United Kingdom Butlin's Full time

    About the Role:The Shift Manager will oversee daily operations across our Restaurants & Quick Service Restaurants department on the resort. Reporting to the Venue Manager, this role is responsible for ensuring operational plans are executed efficiently.Key Responsibilities:- Ensure seamless daily operations- Collaborate with the Venue Manager for effective...

  • Restaurant Operations Manager

    3 days ago

    Bognor Regis, West Sussex, United Kingdom EG Group Full time

    Role: Restaurant Operations ManagerLocation: UK Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.25 Bonus Scheme: Quarterly Bonus Incentive Company: EG Group At EG Group, we are seeking a skilled Restaurant Operations Manager to lead our KFC team. The ideal candidate will have a passion for delivering exceptional customer...

  • Restaurant Operations Manager

    7 days ago

    Bognor Regis, West Sussex, United Kingdom E-Fab Recruitment Full time

    Job Summary: We are seeking a highly skilled Restaurant Shift Manager to join our team at E-Fab Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant venues.Key Responsibilities:Manage and motivate a team of staff to deliver exceptional customer service and achieve sales...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom E-Fab Recruitment Ltd Full time

    Restaurant / Buffet Shift Manager Job DescriptionJob Summary: We are seeking a highly skilled and experienced Restaurant / Buffet Shift Manager to join our team at E-Fab Recruitment Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant and buffet services.Key Responsibilities:Manage...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom E-Fab Recruitment Ltd Full time

    Restaurant / Buffet Shift Manager Job DescriptionJob Summary: We are seeking a highly skilled and experienced Restaurant / Buffet Shift Manager to join our team at E-Fab Recruitment Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant and buffet services.Key Responsibilities:Manage...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlin's Full time

    About Butlin'sWe're a leading provider of fun-filled breaks and holidays, with a passion for delivering exceptional guest experiences. Our team is dedicated to creating Altogether More Entertaining and Fun Breaks, and we're looking for a talented Restaurant Duty Manager to join our management team in our Bognor resort.The RoleAs a Restaurant Duty Manager,...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlin's Full time

    About Butlin'sWe're a leading provider of fun-filled breaks and holidays, with a passion for delivering exceptional guest experiences. Our team is dedicated to creating Altogether More Entertaining and Fun Breaks, and we're looking for a talented Restaurant Duty Manager to join our management team in our Bognor resort.The RoleAs a Restaurant Duty Manager,...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlins Full time

    About the RoleWe are seeking a skilled Shift Manager to join our team at Butlin's, working across our Restaurants & Quick Service Restaurants department on the resort. Reporting to the Venue Manager, the successful candidate will be responsible for ensuring daily operational plans are fulfilled by leading and guiding the team to achieve their objectives.The...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlins Full time

    About the RoleWe are seeking a skilled Shift Manager to join our team at Butlin's, working across our Restaurants & Quick Service Restaurants department on the resort. Reporting to the Venue Manager, the successful candidate will be responsible for ensuring daily operational plans are fulfilled by leading and guiding the team to achieve their objectives.The...

  • Restaurant Operations Manager

    2 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlins Full time

    Buffet Restaurant Shift Manager Role SummaryThe Shift Manager will be the main point of contact for the team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and...

  • Restaurant Operations Manager

    2 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlins Full time

    About the RoleWe are seeking an experienced leader to join our team as a Shift Manager at Butlin's. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurants and quick service restaurants.Reporting to the Venue Manager, you will be responsible for leading a team of staff to deliver...

  • Restaurant Operations Manager

    1 month ago

    Bognor Regis, West Sussex, United Kingdom nando's Full time

    Supervisor Role at Nando'sWe're looking for talented individuals to join our Nando's team as Supervisors. As a Supervisor, you'll play a crucial role in the running of our restaurants, working closely with the management team and our Nandocas (team members) to deliver exceptional customer experiences.Key Responsibilities:Assist in the day-to-day operations...

  • Restaurant Operations Manager

    1 month ago

    Bognor Regis, West Sussex, United Kingdom nando's Full time

    Supervisor Role at Nando'sWe're looking for talented individuals to join our Nando's team as Supervisors. As a Supervisor, you'll play a crucial role in the running of our restaurants, working closely with the management team and our Nandocas (team members) to deliver exceptional customer experiences.Key Responsibilities:Assist in the day-to-day operations...

  • Restaurant Operations Assistant Manager

    2 months ago

    Bognor Regis, West Sussex, United Kingdom Butlin's Full time

    About the RoleJob Summary: We are seeking a highly motivated and experienced Restaurant Operations Assistant Manager to join our team at Butlin's. As a key member of our restaurant operations team, you will be responsible for ensuring the efficient operation of our Burger King outlet on the resort.Key Responsibilities:Ensure high standards of service are...

  • Restaurant Operations Assistant Manager

    2 months ago

    Bognor Regis, West Sussex, United Kingdom Butlin's Full time

    About the RoleJob Summary: We are seeking a highly motivated and experienced Restaurant Operations Assistant Manager to join our team at Butlin's. As a key member of our restaurant operations team, you will be responsible for ensuring the efficient operation of our Burger King outlet on the resort.Key Responsibilities:Ensure high standards of service are...

  • Restaurant Operations Manager

    2 weeks ago

    Bognor Regis, West Sussex, United Kingdom E-Fab Recruitment Ltd Full time

    Restaurant / Buffet Shift ManagerRole Purpose:The Restaurant / Buffet Shift Manager will be the primary point of contact for the team during their working day, ensuring daily operational plans are fulfilled by the team.Key Responsibilities:Ensure the team is in the right place at the right time to manage fluctuating guest demands.Drive guest satisfaction by...

  • Bistro Restaurant Operations Manager

    4 weeks ago

    Bognor Regis, West Sussex, United Kingdom HVAC Recruitment Ltd Full time

    Shift Manager Bars & Restaurants / BuffetUp to £35,000Bognor RegisHoliday Park SiteThis is a unique opportunity for an experienced Retail/Bar/Restaurant Manager to take on a shift management role within a national hospitality brand, overseeing daily operations and staff in the bars and restaurants.Key Responsibilities:Manage daily operations and staff in...

  • Bistro Restaurant Operations Manager

    4 weeks ago

    Bognor Regis, West Sussex, United Kingdom HVAC Recruitment Ltd Full time

    Shift Manager Bars & Restaurants / BuffetUp to £35,000Bognor RegisHoliday Park SiteThis is a unique opportunity for an experienced Retail/Bar/Restaurant Manager to take on a shift management role within a national hospitality brand, overseeing daily operations and staff in the bars and restaurants.Key Responsibilities:Manage daily operations and staff in...

  • Restaurant Operations Manager

    3 weeks ago

    Bognor Regis, West Sussex, United Kingdom Butlin's Full time

    About the RoleWe are seeking a highly skilled and experienced Shift Manager to join our team at Butlin's. As a key member of our restaurant operations team, you will be responsible for driving guest satisfaction and delivering exceptional customer experiences.Key ResponsibilitiesManage the restaurant team during shifts, ensuring key tasks and objectives are...

Restaurant Operations Manager

2 months ago

Bognor Regis, West Sussex, United Kingdom Butlin's Full time
Job Description

Role Purpose:

The Shift Manager will be the primary point of contact for the team during their working day. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team members are in the right place at the right time to manage fluctuating guest demand while maintaining operational standards and guest experience.

Key Responsibilities:

  • Drive guest satisfaction by improving Guest Net Promoter Score (NPS) and addressing feedback to enhance the overall customer experience.
  • Play a key role in boosting employee engagement through improved Employee Net Promoter Score (ENPS) and fostering a positive and productive work environment.
  • Focus on optimizing retail spend to ensure financial efficiency while maintaining profitability.
  • Ensure the right people are in the right place at the right time, managing staffing effectively to meet business needs and uphold high operational standards.

About You:

You will be responsible for managing the team during shifts, ensuring that key tasks and objectives are met. You'll actively drive add-on sales and promotions while supporting your team to do the same. Maintaining stock and ensuring propositions are always available for guests is crucial, as is consistently delivering a quality guest experience in line with brand and venue guidelines. You will also ensure that guest feedback is captured and addressed where possible, monitoring NPS and taking appropriate actions.

Key Skills and Qualifications:

  • Previous leadership experience in a similar environment.
  • Strong guest-facing skills, handling a variety of queries and resolving complaints directly.
  • Experienced in generating new opportunities through sales and promotions.
  • Adaptable to working with multi-skilled teams to support various business areas based on guest demand.
  • Demonstrable experience in leading teams to success, including managing performance, coaching, delivering training, and setting standards while role-modeling expected behaviors.
  • Strong communication skills at all levels and the ability to manage multiple priorities while adapting to changing requirements.