Commercial Performance Optimization Manager

1 month ago

Wythall, United Kingdom Phoenix Group Holdings Full time

Job Type: Permanent

Location: This role can be based in various offices with a flexible working arrangement, allowing for a combination of office and remote work.

Flexible working: We embrace various working arrangements including part-time, job-sharing, and other flexibility options. We will discuss your preferences and how they align with business needs during the recruitment process.

Salary and benefits: Competitive salary range of £55-70,000, complemented by an annual bonus potential of 16-32%, private medical insurance, 38 days of annual leave, a 10% non-contributory pension scheme, life assurance equivalent to 12 times your salary, career break options, income protection, and 3 volunteering days, among other benefits.

Role Overview:

We are excited to announce a pivotal opportunity within our new Centre of Excellence as a Performance Manager focused on Intragroup activities.

Key Responsibilities:

  • Ensure procurement processes across the organization adhere to compliance standards, best practices, and regulatory requirements.
  • Evaluate procurement performance and spending metrics to identify improvement areas and develop strategies for enhanced procurement effectiveness.
  • Monitor supplier performance, manage contractual metrics, and implement governance frameworks to mitigate risks and optimize procurement outcomes.
  • Lead the establishment and maintenance of intragroup arrangements within the business.

Performance Management: Oversee key performance indicators (KPIs) and metrics within Commercial Partnerships to assess the efficiency, effectiveness, and quality of procurement activities.

Analysis and Opportunity Identification: Conduct analysis of performance and contract data to uncover trends, issues, and opportunities for improvement, while creating impactful dashboards and reports.

Governance and Compliance: Support the enforcement of procurement policies, procedures, and standards to ensure all purchasing activities comply with legal regulations and organizational policies, managing associated risks.

Pipeline Reporting: Track all pipeline activities to ensure the function meets its committed KPIs, highlighting any capacity and capability issues.

Process Improvement: Continuously review and enhance procurement processes and systems to boost operational efficiency, reduce costs, and improve supplier performance, potentially through new procurement technologies or methodologies.

Sourcing Support: Lead or assist in complex sourcing initiatives as required.

Supplier Relationship Management: Develop frameworks for managing relationships with key suppliers, focusing on performance management, risk assessment, and collaboration on innovation and sustainability initiatives.

Stakeholder Engagement: Create and maintain a comprehensive map of all key stakeholders, both internal and external, and develop a stakeholder engagement plan to keep them informed and involved. Collaborate across Commercial Partnerships to enhance engagement and the brand of the function.

Training and Development: Design and deliver training initiatives to ensure procurement colleagues understand and adhere to governance policies and procedures, while also developing their skills and expertise through engagement with subject matter experts.

Continuous Improvement: Promote a culture of continuous improvement and ethical procurement practices.

Reporting: Assist in creating regular reports for senior management regarding procurement performance, governance issues, and strategic initiatives, providing insights and recommendations for informed decision-making.

Tooling: Lead or support the deployment of procurement tools, ensuring maximum adoption and utilization within the function.

What are we looking for?

  • A results-driven mindset.
  • Strong leadership and collaboration skills.
  • Strategic thinking with excellent communication abilities.
  • In-depth understanding of procurement best practices, legal and regulatory requirements, and risk management.
  • Current knowledge of contracting models, commercial terms, and the confidence to negotiate effectively.
  • Familiarity with financial services regulations.
  • Experience with procurement tools and systems.

Who are we?

We strive to be the best workplace for our 6,600 colleagues. As the UK's largest long-term savings and retirement business, we offer a diverse range of products through our leading brands, including Standard Life, SunLife, Phoenix Life, and ReAssure. Approximately 1 in 5 individuals in the UK holds a pension with us. As a FTSE 100 organization, we are committed to addressing critical issues such as transitioning our portfolio to net zero by 2050, and we are just getting started.

We value diversity and inclusion.

We are dedicated to creating an environment where everyone feels accepted and welcome, and we encourage applicants from all backgrounds. If your experience differs from what we have outlined but you believe you can add value to the role, we would love to hear from you.

If you require any adjustments to the recruitment process, please inform us so we can assist you in performing at your best.

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