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Administrative Operations Manager

2 months ago

Wythall, United Kingdom McCarthy Recruitment Full time
Job Description

Job Title: Operations Administrator

Location: Hybrid working

Salary: Up to £30,000 plus bonus

Role: Permanent

Overview

We are seeking a highly skilled Process & Procedures Operations Administrator to join our team at McCarthy Recruitment. As a key member of our operations team, you will be responsible for creating, reviewing, and optimizing operational processes and procedures to drive business efficiency and customer satisfaction.

Key Responsibilities

  • Regularly review and update existing processes to ensure they meet current business needs and industry standards
  • Develop, document, and implement new operational processes and procedures to improve operational efficiency and customer experience
  • Collaborate with internal departments to gather information and insights for process improvement
  • Implement best practices and identify areas for operational improvements and efficiency gains aligned to our strategic goals
  • Analyze tasks and recommend process enhancements to reduce costs and improve productivity
  • Monitor the effectiveness of implemented changes and adjust as necessary
  • Act as a subject matter expert in store operations and ensure that all processes and procedures are customer-centric
  • Work closely with the Store Operations team to understand customer needs and feedback

About Us

McCarthy Recruitment is a leading recruitment consultancy specializing in behavioral leadership recruitment. We are committed to providing a professional and personalized recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons.