Store Operations Manager

6 days ago

Rushden, Northamptonshire, United Kingdom JD Group Full time
About JD Group

Established in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.

As a FTSE100 publicly quoted company, JD Group continues to grow in the UK and internationally, driven by its strategic goals of being a people-led, innovative, and customer-focused organization.

Job Overview

This role is a vital link between the Management and Sales staff, taking responsibility for various processes within the store, including monitoring and driving sales. The ideal candidate will suggest ideas for improvement and continue to enhance the store's performance.

Key Responsibilities
  • Customer Service
    • Ensure excellent levels of customer service are provided.
    • Deal with customer complaints and inquiries, providing the best possible outcome.
    • Monitor the personal appearance of sales staff, ensuring it aligns with company guidelines.
    • Understand the importance of the Customer Service measuring program and analyze reports.
  • Sales
    • Ensure targets are achieved, where possible exceeded.
    • Monitor the service of sales staff on a daily basis.
    • Manage in-store devices, ensuring they offer the customer the full product range.
    • Use reports to assist in product placement and key selling lines.
    • Have an understanding of Footfall, ATV, and Conversion and apply it to a store environment.
  • Visual Merchandising
    • Attract, engage, and motivate customers into making purchases in-store using the latest visual techniques.
    • Ensure the store is maintained to the highest possible standard.
    • Keep stock, clean, and presentable at all times.
  • Training & Development
    • Encourage personal progression throughout the store.
    • Assist in maintaining the team's progression by ensuring personnel completes relevant training E-Assessments.
    • Provide assistance with the induction and training of new starters.
Requirements
  • Retail management experience would be advantageous.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills, including Microsoft Outlook, Word, and Excel.
What We Offer
  • Incremental holiday allowance.
  • Discretionary bonus scheme.
  • Staff discount on JD Group and other brands within the organization.
  • Personal development opportunities to learn and develop at work.

  • Store Operations Manager

    7 days ago

    Rushden, Northamptonshire, United Kingdom JD Full time

    **About JD**JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.**Our Vision**We want to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we are looking for a talented...

  • Store Operations Supervisor

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Outdoor and Cycle Concepts Ltd (O&CC) Full time

    Are you ready to embark on a new journey with a leading name in the outdoor retail sector? Join Outdoor and Cycle Concepts Ltd (O&CC) as an Assistant Store Manager and play a pivotal role in our mission to provide exceptional service to outdoor enthusiasts.Position Overview:This full-time role, requiring a commitment of 40 hours per week, is designed for...

  • Engineering Stores Coordinator

    2 weeks ago

    Rushden, Northamptonshire, United Kingdom Wykes Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Engineering Stores Coordinator to join our team at Wykes Group. As an Engineering Stores Coordinator, you will play a critical role in ensuring the smooth operation of our engineering stores, managing day-to-day consumables, wear and tear machinery items, and engineering parts.About the...

  • Engineering Stores Coordinator

    7 days ago

    Rushden, Northamptonshire, United Kingdom CV Library Full time

    Job Summary:We are seeking a highly organized and detail-oriented Engineering Stores Controller to join our team at CV Library. As a key member of our technical engineering department, you will be responsible for the efficient management of our engineering stores, ensuring that our team has the necessary resources to perform their duties effectively.Key...

  • Yard Operations Manager

    20 hours ago

    Rushden, Northamptonshire, United Kingdom Paula Berwick TA Northants Recruit Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Yard Operations Manager to join our team at Paula Berwick T/A Northants Recruit. As a key member of our operations team, you will be responsible for ensuring the smooth running of our storage yard, including the loading and unloading of equipment, performing Pre-Delivery Inspections (PDI's) and...

  • Yard Operations Manager

    18 hours ago

    Rushden, Northamptonshire, United Kingdom Paula Berwick TA Northants Recruit Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Yard Operations Manager to join our team at Paula Berwick T/A Northants Recruit. As a key member of our operations team, you will be responsible for ensuring the smooth running of our storage yard, including the loading and unloading of equipment, performing Pre-Delivery Inspections (PDI's) and...

  • Deputy Store Manager

    1 day ago

    Rushden, Northamptonshire, United Kingdom Schuh Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Deputy Store Manager. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key ResponsibilitiesCoach and develop your team to achieve exceptional resultsLead...

  • Deputy Store Manager

    2 days ago

    Rushden, Northamptonshire, United Kingdom Schuh Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Deputy Store Manager. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key ResponsibilitiesCoach and develop your team to achieve exceptional resultsLead...

  • Retail Operations Supervisor

    3 weeks ago

    Rushden, Northamptonshire, United Kingdom Outdoor and Cycle Concepts Ltd (O&CC) Full time

    Are you ready to take the next step in your career? Join one of the leading outdoor retail companies as a Retail Operations Supervisor.Please note this position requires a commitment of 40 hours per week.As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to provide exceptional service and a...

  • Lead Floor Operations Manager

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Lead Floor Operations Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 team members across 3,400 locations in 30 countries.We are seeking a committed professional to become part of our team and contribute to our mission of fostering a...

  • Lead Floor Operations Manager

    3 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Lead Floor Operations Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 team members across 3,400 locations in 30 countries.We are seeking a committed professional to become part of our team and contribute to our mission of fostering a...

  • Lead Floor Operations Manager

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent name in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 individuals across 3,400 locations in 30 different markets globally.We are in search of a committed professional to become part of our team, aiding us in realizing our strategic...

  • Lead Floor Operations Manager

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent name in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 individuals across 3,400 locations in 30 different markets globally.We are in search of a committed professional to become part of our team, aiding us in realizing our strategic...

  • Lead Floor Operations Manager

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, with a workforce exceeding 60,000 and a presence in over 30 markets globally.We are in search of a committed professional to join our team and contribute to our strategic vision of fostering a...

  • Lead Floor Operations Manager

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, with a workforce exceeding 60,000 and a presence in over 30 markets globally.We are in search of a committed professional to join our team and contribute to our strategic vision of fostering a...

  • Lead Retail Operations Manager

    4 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent name in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 team members across 3,400 locations in 30 countries.We are seeking a committed professional to join our workforce and contribute to our mission of fostering a people-centric,...

  • Lead Retail Operations Manager

    3 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent name in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 team members across 3,400 locations in 30 countries.We are seeking a committed professional to join our workforce and contribute to our mission of fostering a people-centric,...

  • Lead Retail Operations Manager

    3 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, with a vast workforce and numerous outlets across various markets.We are seeking a committed professional to become part of our team and contribute to our mission of fostering a people-oriented,...

  • Lead Retail Operations Manager

    4 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, with a vast workforce and numerous outlets across various markets.We are seeking a committed professional to become part of our team and contribute to our mission of fostering a people-oriented,...

  • Senior Floor Manager

    6 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    About JD GroupEstablished in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.As a FTSE100 publicly quoted company, JD Group continues to grow in the UK and internationally, driven by its strategic goals of being...