Hardware Support Specialist

3 weeks ago

Co West Midlands, United Kingdom Tata Consultancy Services Full time

Job Description Role: EUS Hardware Support Engineer Job Type: Permanent Location: West Midlands (Gaydon, Whitley, Castle Bromwich) We are seeking an experienced Hardware Support Specialist to join our team as an End User IT Engineer. As a key member of our EUS Hardware Support team, you will be responsible for providing technical support and troubleshooting for Plant Floor and Engineering sites. Your primary focus will be on resolving End User Incidents and owning all IT-related issues on behalf of our clients. Key Responsibilities: • Work with customers to identify opportunities to support their strategy and improve their processes across functions. • Remain visible to customers as the face of IT to listen to their concerns and share as needed. • Complete data analysis to identify focus points for problem resolution based on customer impacts and documenting RCA's. • Identify and document User and Service Risks and Issues. • Co-ordinate incident resolution activity within and across IT teams, to ensure actions are completed within timescales. • Work collaboratively with a range of people to support the wider business agenda. • Possess a clean valid UK driving license as there will be requests to support nearby Satellite sites. Requirements: • Excellent working knowledge of Plant IT/Manufacturing devices, such as HP laser, thermal and impact printers. • Excellent working knowledge of Dell Laptop/Desktop and engineering workstations. • IT Literate with good communication skills. • Ability and confidence to work alone when required. • Basic Windows OS level troubleshooting skills. What We Offer: Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is 'Inclusion without Exception'. You'll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities involve 12 employee networks including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events (we even sponsor the London Marathon). We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs. If you are an applicant who needs a reasonable accommodation due to Disability or Neurodiverse Condition to complete an employment application, or during any phase of the hiring process, please contact us at with the subject line: 'Reasonable Accommodation Request'.

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"Job Title": "Hardware Support Specialist", "Job Description": "Job SummaryWe are seeking a skilled Hardware Support Specialist to join our team as an End User IT Engineer. As a key member of our EUS Hardware Support team, you will be responsible for providing technical support and troubleshooting for plant floor and engineering sites.As a Hardware Support...

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"Job Title": "Hardware Support Specialist", "Job Description": "Job SummaryWe are seeking a skilled Hardware Support Specialist to join our team as an End User IT Engineer. As a key member of our EUS Hardware Support team, you will be responsible for providing technical support and troubleshooting for plant floor and engineering sites.As a Hardware Support...

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    Job Title: Hardware Support SpecialistWe are seeking a skilled Hardware Support Specialist to join our team at Tata Consultancy Services. As a key member of our EUS Hardware Support team, you will be responsible for providing top-notch support to our clients across various manufacturing sites.Key Responsibilities:Provide timely and effective support for End...

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    Job Title: Hardware Support SpecialistWe are seeking a skilled Hardware Support Specialist to join our team at Tata Consultancy Services. As a key member of our EUS Hardware Support team, you will be responsible for providing top-notch support to our clients across various manufacturing sites.Key Responsibilities:Provide timely and effective support for End...

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"title": "End User Hardware Support Engineer", "description": "Job SummaryWe are seeking an experienced End User Hardware Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support to our clients across various manufacturing sites.Key ResponsibilitiesProvide...

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"title": "End User Hardware Support Engineer", "description": "Job SummaryWe are seeking an experienced End User Hardware Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support to our clients across various manufacturing sites.Key ResponsibilitiesProvide...

  • Hardware Support Specialist

    3 weeks ago

    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"title": "End User Hardware Support Engineer", "description": "Job SummaryWe are seeking an experienced End User Hardware Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support to our clients across various manufacturing sites.Key ResponsibilitiesProvide...

  • Hardware Support Specialist

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    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"title": "End User Hardware Support Engineer", "description": "Job SummaryWe are seeking an experienced End User Hardware Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support to our clients across various manufacturing sites.Key ResponsibilitiesProvide...

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    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

    {"title": "End User Hardware Support Engineer", "description": "Job DescriptionWe are seeking an experienced End User Hardware Support Engineer to join our team at Tata Consultancy Services. As a key member of our EUS Hardware Support team, you will be responsible for providing technical support and troubleshooting for our clients\u2019 plant floor and...

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    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

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    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

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    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

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    Co. West Midlands, United Kingdom Tata Consultancy Services Full time

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