Head Swim Coordinator
3 weeks ago
Aquatic Program Manager
Are you a detail-oriented individual with exceptional communication abilities and a background in Swim Management & Safety?
We are seeking an Aquatic Program Manager to oversee the effective operation, growth, and administration of our swimming programs for both groups and individuals. Your role will involve shaping the Swim program in alignment with industry innovations, ensuring a dynamic and engaging experience for our members.
Your Responsibilities:
Reporting to the Family Activities Manager and collaborating closely with Swim Instructors and the broader club team, the Aquatic Program Manager will be tasked with:
- Designing, managing, and executing a thorough in-club Swim program, adhering to industry standards and incorporating seasonal activities.
- Ensuring that Swim instructors adhere to Health & Safety regulations and departmental policies to maintain a secure environment, in line with the Safeguarding Children & Vulnerable Adults policy and regulatory requirements.
- Delivering an outstanding level of instruction to our members, leading the Swim Team to provide exciting and engaging lessons, thus creating a remarkable experience for our clientele.
- Developing innovative and creative classes based on the National Swim Plan for Teaching Swimming.
- Overseeing the Swim team, including recruitment, training, and development, as well as managing schedules and payroll.
- Driving the department to achieve set targets and budgets, enhancing commercial success through staff development to meet Brand Standards.
- Accountable for the successful achievement of financial and departmental KPIs, along with conducting departmental Health Checks and audits.
Essential Qualifications:
To excel in this role, you will need outstanding interpersonal skills and a flexible mindset. Being approachable and friendly to colleagues, customers, and their families is crucial, along with strong organizational and time management capabilities.
- Possession of an ASA Level 2/STA Full Swim Instructor Qualification.
- Exceptional communication and interpersonal skills, with the ability to respond professionally to all interactions.
- Prior experience in a commercial setting, demonstrating the ability to maintain composure under pressure and work efficiently in all situations.
- Proficiency in computer usage with a willingness to quickly learn new systems and databases.
- Either a Lifeguard Qualification or a strong swimming ability with a commitment to complete the course within the first month of employment.
- Enhanced DBS clearance prior to the start date.
Benefits:
Join us in a vibrant and diverse environment where you can refine your skills. We will support you throughout this exciting journey with coaching and development opportunities. Additionally, to recognize your dedication, you will receive:
- Comprehensive personal development through our in-house Management Development program 'Evolve'. Upon completion, you will earn a Level 3 Diploma in Management Development accredited by the Institute of Leadership Management.
- Complimentary gym membership for you and a guest.
- Discounts on various Virgin products and services.
- 30 days of holiday (pro rata), plus an additional day for your birthday.
- Salary Finance – promoting financial wellbeing.
- Employee Assistance Programme.
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