Customer Service Manager
1 week ago
About the Role
We are seeking a highly skilled and motivated Sales Supervisor to join our team at Jewson. As a Sales Supervisor, you will be responsible for delivering exceptional customer service and driving sales growth in our branch.
Key Responsibilities
- Develop and maintain strong relationships with customers, understanding their needs and providing proactive advice and solutions.
- Process customer orders, organize delivery times, and keep customers updated throughout their journey.
- Manage stock levels, carrying out regular stock counts and maintaining a clean and tidy branch environment.
- Work collaboratively with colleagues to suggest opportunities for improvement and contribute to a positive and productive team culture.
What We Offer
- A competitive salary and benefits package, including a retirement savings plan, life assurance, and access to a range of employee discounts.
- Opportunities for career growth and development, with a focus on delivering exceptional customer service and driving sales growth.
- A supportive and collaborative team environment, with a strong focus on teamwork and communication.
Requirements
- Proven experience in a sales or customer service role, with a strong track record of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A strong work ethic and ability to work collaboratively as part of a team.
About Us
Jewson is a leading building materials distributor in Northern Europe, committed to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.
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