Customer Service Manager

1 week ago


Leatherhead, Surrey, United Kingdom Jewson Full time

About the Role

We are seeking a highly skilled and motivated Sales Supervisor to join our team at Jewson. As a Sales Supervisor, you will be responsible for delivering exceptional customer service and driving sales growth in our branch.

Key Responsibilities

  • Develop and maintain strong relationships with customers, understanding their needs and providing proactive advice and solutions.
  • Process customer orders, organize delivery times, and keep customers updated throughout their journey.
  • Manage stock levels, carrying out regular stock counts and maintaining a clean and tidy branch environment.
  • Work collaboratively with colleagues to suggest opportunities for improvement and contribute to a positive and productive team culture.

What We Offer

  • A competitive salary and benefits package, including a retirement savings plan, life assurance, and access to a range of employee discounts.
  • Opportunities for career growth and development, with a focus on delivering exceptional customer service and driving sales growth.
  • A supportive and collaborative team environment, with a strong focus on teamwork and communication.

Requirements

  • Proven experience in a sales or customer service role, with a strong track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A strong work ethic and ability to work collaboratively as part of a team.

About Us

Jewson is a leading building materials distributor in Northern Europe, committed to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.



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