Current jobs related to Customer Service Representative - Leatherhead, Surrey - Dermalogica

  • Customer Service Representative

    2 weeks ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Service RepresentativeOverview of Role:We are seeking a Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will deliver inbound and outbound telephone support and assistance to our customers, helping to solve their problems with the backup of our technical experts.Our...

  • Customer Service Representative

    1 week ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Service RepresentativeOverview of Role:We are seeking a Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will deliver inbound and outbound telephone support and assistance to our customers, helping to solve their problems with the backup of our technical experts.Our...

  • Customer Service Representative

    1 week ago

    Leatherhead, Surrey, United Kingdom Mika Recruitment Full time

    We are seeking a dedicated Customer Service Representative to be the first point of contact for our valued customers. As a key member of our team, you will be responsible for delivering quality solutions to retain clients and build relationships, providing top-quality service to every customer.The RoleAs a Customer Service Representative, you will be...

  • Customer Service Representative

    1 month ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care Role OverviewWe are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, working closely with technical experts to resolve their issues.Key ResponsibilitiesDeliver...

  • Customer Service Representative

    1 month ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care Role OverviewWe are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, working closely with technical experts to resolve their issues.Key ResponsibilitiesDeliver...

  • Customer Service Representative

    2 months ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a dedicated and compassionate individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our social housing customers receive exceptional support and assistance throughout the year.As a Customer Service Representative, you...

  • Customer Service Representative

    2 months ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a dedicated and compassionate individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our social housing customers receive exceptional support and assistance throughout the year.As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...

  • Customer Service Representative

    2 weeks ago

    Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...

  • Customer Service Representative

    2 weeks ago

    Leatherhead, Surrey, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive shopping experience in our store.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 week ago

    Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time

    Job DescriptionCustomer Service RepresentativeESP Utilities Group Ltd is seeking a talented individual to join their team as a Customer Service Representative. This role is based in the Leatherhead office and involves helping to maintain strong relationships with customers during the build-out of networks.The ideal candidate will have experience working in...

  • Customer Service Representative

    1 week ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care Agent Role OverviewAs a valued member of our exceptional team at T Brown Group, you will play a crucial role in ensuring our social housing customers receive exceptional support and assistance throughout the year.Our Customer Care Team delivers inbound and outbound telephone support, working closely with technical experts to resolve customer...

  • Customer Service Representative

    1 month ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the best possible service.What We...

  • Customer Service Representative

    1 month ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the best possible service.What We...

  • Customer Service Representative

    7 days ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care Role OverviewAt T Brown Group, we are seeking a skilled Customer Service Representative to join our exceptional team. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the assistance they need.Key...

  • Customer Service Representative

    4 weeks ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the best possible service.What We...

  • Customer Service Representative

    4 weeks ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the best possible service.What We...

  • Customer Service Representative

    1 month ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the best possible service.What We...

  • Customer Service Representative

    1 month ago

    Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care AgentAbout the Role:We are seeking a skilled Customer Service Representative to join our exceptional team at T Brown Group. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the best possible service.What We...

  • Customer Service Representative

    3 weeks ago

    Leatherhead, Surrey, United Kingdom Aviva Full time

    About the RoleWe are seeking a talented individual to join our Aviva team as a Customer Service Representative. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesCommunicate with customers via phone, email, and live chat to resolve their queries and...

Customer Service Representative

2 months ago

Leatherhead, Surrey, United Kingdom Dermalogica Full time

About the Role:

We are seeking a dedicated and customer-focused Ecommerce Customer Service Specialist to join our dynamic team at Dermalogica. As a key member of our customer service team, you will play a vital role in delivering exceptional support to our ecommerce customers, ensuring a seamless shopping experience.

Key Responsibilities:

  • Manage Ecommerce Customer Inquiries: Respond to customer inquiries, resolve issues, and provide solutions to ensure customer satisfaction.
  • Process Transactions: Handle online transactions, process refunds and exchanges, and maintain accurate records.
  • Support Customer Service Channels: Assist with customer service across various channels, including email, phone, and other platforms.
  • Generate Reports: Produce regular reports on ecommerce customer service performance, providing actionable insights to improve customer experience.
  • Collaborate with Team Members: Work closely with professional skin therapists to support consumer queries, place orders, and share updates on new promotions and product launches.

Requirements:

  • Customer Service Experience: Proven experience in a customer service role, with a focus on delivering exceptional customer experiences.
  • Communication Skills: Excellent communication and problem-solving skills, with the ability to build strong relationships with customers and colleagues.
  • Technical Skills: Knowledge of IT systems, including Microsoft Office, Word, and CRM software.
  • Beauty Therapy Qualification: A Level 2 or 3 Beauty therapy qualification is desirable, with opportunities to develop skills and expertise through in-house training programs.

What We Offer:

  • Private Health Care: Access to private health care through Vitality and Medicash.
  • Life Insurance: Life insurance with Legal and General, including virtual GP services, wellbeing support, and financial protection.
  • Pension Contribution: A 5% pension contribution from the company, with access to a pension advisor.
  • Birthday Off: A day off on your birthday.
  • Product Innovation: Access to new product innovation before they hit the shelves.
  • Unilever Discounts: Discounts on Unilever Prestige Brands, including Hourglass, Living Proof, Ren, Murad, and Kate Somerville.
  • Opportunities for Growth: Opportunities for growth and progression within the company.