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Customer Service Representative

4 weeks ago

Leatherhead, Surrey, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and organized Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive shopping experience in our store.

Key Responsibilities

  • Provide excellent customer service to customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with other team members to maintain a clean and well-organized store, ensuring that all areas are tidy and free from obstacles.
  • Contribute to the success of the store by actively promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in regular training and development programs to improve your skills and knowledge, and to stay up-to-date with company policies and procedures.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package, including a generous holiday allowance and pension scheme.
  • Opportunities for career development and progression, with a clear path for advancement.
  • A fun and supportive work environment, with a team of like-minded individuals who are passionate about delivering excellent customer service.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].