Customer Service Professional
2 weeks ago
We are seeking a skilled and proactive Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
About Us
Learning Tree is a leading provider of IT training and certification solutions. We have over 65,000 clients worldwide and are committed to helping individuals and organizations develop the skills they need to succeed in the ever-changing IT landscape.
Key Responsibilities
- Provide exceptional customer service and support to clients via phone, email, and chat
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Work collaboratively with internal teams to resolve customer issues
Requirements
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
What We Offer
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
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