Public Relations and Community Engagement Specialist

3 weeks ago

Durham, Durham, United Kingdom Durham University Full time
About Durham University

Durham University is renowned for its commitment to excellence in education and research, fostering a vibrant community of talented individuals in a unique and historic environment. We offer a diverse range of career opportunities that contribute to our success as a leading institution both regionally and nationally. We value the unique skills each individual brings to our community and encourage you to explore the possibilities of a fulfilling career with us.

The Role and Department Overview

As part of our ambitious ten-year strategy aimed at enhancing our global standing in research, teaching, and student experience, this role is crucial in promoting the University to various stakeholders, including:

• Prospective students and applicants;
• Academic and research partners;
• Collaborators in business and industry;
• Alumni and potential employers;
• Policymakers and influencers on national and international levels.

The primary goal is to significantly elevate the awareness and reputation of Durham University worldwide.

This position is situated within the Advancement Group, specifically in the Communications Team, reporting directly to the Communications and Engagement Manager (External). The objectives of the Advancement Group include:

• R1 (Reputation) - Enhancing global reputation;
• R2 (Recruitment) - Supporting international student recruitment;
• R3a (Return) - Driving philanthropic contributions;
• R3b (Return) - Boosting alumni and supporter engagement;
• E (Engagement) - Facilitating productive interactions with internal and external communities.

Key Responsibilities

The Communications Team is tasked with developing and executing strategies that include:

1. Marketing our academic programs and assisting in the recruitment of both domestic and international students;
2. Promoting the University and managing relationships with various stakeholders and influencers at local, national, and international levels;
3. Upholding and proactively managing the University’s brand and global reputation.

Benefits of Working at Durham

Joining Durham University comes with a competitive salary and a range of exceptional benefits, including:

• 27 days of annual leave plus 8 public holidays and 4 customary days, totaling 39 days per year, with the University closing between Christmas and New Year;
• Comprehensive travel support, including parking facilities, a cycle-to-work scheme, and discounts with local transport providers;
• Extensive health and wellbeing support, including discounted access to state-of-the-art sports and gym facilities, and a 24/7 Employee Assistance Programme;
• On-site nursery services and holiday camps for children aged 5-16;
• Generous family-friendly policies, including maternity and adoption leave;
• Commitment to professional and personal development through a wide range of training courses and career advancement opportunities;
• Opportunities for staff volunteering to positively impact the local community;
• Discounts available through our benefits portal for various retailers and attractions;
• Access to generous pension schemes.

Commitment to Equality, Diversity, and Inclusion

Durham University is dedicated to fostering an inclusive environment where all individuals can thrive. We strive to reflect the diversity of the global community in our workforce and are committed to equality, diversity, and inclusion as central tenets of our strategy. We actively encourage applications from underrepresented groups and are committed to providing reasonable adjustments throughout the recruitment process for candidates with disabilities.

Application Process

To be considered for this role, candidates must demonstrate relevant skills and experience as outlined in the person specification. Applications should include a CV and a covering letter detailing how you meet the essential criteria.

Essential Criteria

1. Degree-level education or equivalent experience with ongoing professional development;
2. Relevant administrative experience in a dynamic office environment;
3. Proven ability to provide guidance and support to a diverse range of stakeholders;
4. Experience in creating effective communication materials across various channels;
5. Ability to work under pressure and meet tight deadlines while maintaining quality;
6. Knowledgeable service provider contributing to the development of services and adherence to policies.

Skills and Abilities

7. Excellent communication skills with the ability to build strong relationships;
8. Strong interpersonal skills including negotiation and networking abilities;
9. Proficient in digital tools, including Microsoft 365 and social media platforms.

We look forward to receiving your application and learning how you can contribute to our mission at Durham University.

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