Manager of Alumni and Supporter Relations

3 weeks ago

Durham, Durham, United Kingdom Durham University Full time
About Durham University

Durham University is renowned for its exceptional educational standards and vibrant community.

As a distinguished institution, we take pride in our diverse workforce and the opportunities we provide for personal and professional growth.

Our university is a hub of innovation and collaboration, offering a multitude of career paths that contribute to our success both regionally and nationally.

We invite you to explore the enriching experience of working at Durham University. More information about our institution can be found on our website.



Role Overview


The Development and Alumni Relations Office (DARO) oversees the management of philanthropy, alumni engagement, and supporter communications for the University.

DARO collaborates with various colleges, academic departments, and professional services to engage a global network of over 230,000 alumni and supporters.

As part of the Advancement division, DARO, along with Marketing and Communications, plays a vital role in enhancing Durham University's global reputation as an inclusive and forward-thinking institution.


The Alumni and Supporter Engagement (ASE) team is dedicated to fostering lifelong connections within our community, enhancing engagement levels, managing volunteer contributions, and executing fundraising initiatives.

The position of Alumni and Supporter Engagement Manager (Partnerships & Projects) is situated within the ASE team, focusing on coordinating and implementing effective alumni engagement programs across the University.


This role entails acting as a liaison and coordinator for best practices in alumni and supporter engagement initiatives, working closely with colleges, faculties, and support units.


The Partnerships and Projects team will spearhead key initiatives, including managing resources for colleagues, overseeing alumni communications, and coordinating digital engagement platforms.

The successful candidate will demonstrate versatility and the ability to collaborate with senior leaders within the University.


From early 2025, the role will transition to a new professional services hub, fostering a collaborative and hybrid working environment.



Benefits of Working at Durham

Joining Durham University comes with a competitive salary and a comprehensive benefits package, including:

  • 30 days of annual leave plus public holidays and customary days, totaling 42 days.
  • A generous pension scheme with automatic enrollment.
  • Support for various commuting options, including parking and cycle schemes.
  • Commitment to professional development with access to training and qualifications.
  • Health and wellbeing support, including gym memberships and an Employee Assistance Programme.
  • Family-friendly policies and access to childcare facilities.
  • Opportunities for community engagement through volunteering.
  • Discounts on various products and services through our benefits portal.
  • Relocation assistance for new hires moving to the area.

Durham University is dedicated to fostering an inclusive environment that reflects the diversity of the global community.

We actively encourage applications from underrepresented groups and are committed to providing reasonable adjustments throughout the recruitment process.


Candidate Requirements

Applicants should demonstrate relevant skills and experience, including:


Essential Qualifications/Experience
  • A degree or equivalent professional experience.
  • Expertise in delivering services and events within a complex organization.
  • Experience in mass communication and digital engagement strategies.
  • Ability to implement policies and support service improvements.
  • Experience in providing guidance to various stakeholders.
  • Team management experience or qualifications.

Skills and Abilities
  • Strong communication skills for effective relationship building.
  • Proficiency in digital tools and platforms.
  • Analytical skills for data-driven insights.
  • Understanding of a collegiate environment.
  • Commitment to professional development.

Desirable Experience
  • Background in Alumni Relations or Fundraising within higher education.
  • Familiarity with engagement platforms and CRM systems.

Application Process

To apply, candidates must provide a CV and a supporting statement that addresses the essential criteria outlined above.

Durham University values equality, diversity, and inclusion and is committed to creating a supportive environment for all staff and students.

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