LRO Office Support Specialist

3 weeks ago

Glasgow, Glasgow City, United Kingdom Barclays Bank UK PLC Full time
Job Overview

Role Objective

The primary aim of this position is to deliver operational and administrative assistance to senior management, while simultaneously driving and implementing long-term strategic transformations and addressing intricate challenges in their roles.

Key Responsibilities
  • Facilitate the execution of the Target Operating Model, engage in business growth initiatives, and oversee the allocation of both financial and non-financial resources, providing strategic insights and leadership.
  • Offer strategic guidance and oversight for the demand pipeline and project portfolio, including support in the formulation and implementation of strategic initiatives, research, and analytical projects to bolster decision-making.
  • Enhance operational efficiency and improve colleague/customer/client experiences within the organization by identifying improvement opportunities, streamlining workflows, and applying best practices to boost productivity and effectiveness.
  • Oversee talent management, succession planning, and the development of personnel, including recognizing high-potential individuals, providing mentorship, and supporting leadership and diversity initiatives.
  • Communicate effectively with internal and external stakeholders, manage communication channels, and ensure seamless coordination across various departments and teams.
  • Engage in compliance activities such as regulatory registrations and certifications, and support crisis management and risk mitigation efforts, including developing contingency plans and coordinating responses to emergencies.
  • Manage all organizational/team requirements related to technology, real estate, personnel, and communications in collaboration with relevant partners.
  • Ensure oversight of risk management and compliance with both internal and external standards, including governance on critical control activities in partnership with the Compliance and Control Office.
  • Oversee cost management and workforce planning for the Business/Function, including participation in financial analysis, forecasting, and monitoring financial performance against established targets.
Analyst Expectations
  • Influence the work of related teams within the department.
  • Collaborate with other functions and business areas.
  • Assume responsibility for the outcomes of a team's operational processes and activities.
  • Appropriately escalate policy or procedural breaches.
  • Take charge of implementing new policies or procedures adopted for risk mitigation.
  • Advise and influence decision-making within your area of expertise.
  • Manage risk and strengthen controls related to your responsibilities, ensuring compliance with relevant rules and regulations.
  • Continuously enhance understanding of how your sub-function integrates with the broader function, alongside knowledge of the organization's products and services.
  • Demonstrate an understanding of how various areas coordinate to achieve the objectives of the organization.
  • Make evaluative judgments based on factual analysis, with a keen attention to detail.
  • Resolve issues by identifying and selecting solutions based on acquired technical expertise, guided by established precedents.
  • Guide and persuade team members while communicating complex or sensitive information.
  • Act as a liaison for stakeholders outside of your immediate function, building a network of contacts both within and outside the organization.
All employees are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, which serve as our moral compass. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge, and Drive, which outlines our behavioral expectations.

Join our team in the LRR Risk Oversight Office, where you will support the Head of LRO with governance and operational activities while also contributing to the LRO Strategy and People agenda.

Barclays is legally required to confirm that you possess the Legal Right to Work in any role you apply for.

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