Client Relations Advisor

4 weeks ago


Nottingham, Nottingham, United Kingdom Nelsons Full time

Position Overview

We are looking for a motivated Client Services Representative to join our team at Nelsons. In this role, you will be instrumental in connecting new clients with the appropriate legal teams promptly. While prior experience in a legal services setting is advantageous, it is not a strict requirement.

This position offers a fantastic opportunity for an individual eager to leverage their customer service expertise within a dynamic and supportive team atmosphere. The ideal candidate will have some familiarity with:

  • Handling incoming client calls,
  • Addressing online inquiries,
  • Accurately gathering and documenting information,
  • Assisting with new marketing initiatives that may influence the department.

To excel in this role, you should demonstrate exceptional client care abilities, possess strong technical skills, and have a keen attention to detail. Effective communication is essential, along with reliability, organizational skills, and the capacity to thrive in a fast-paced environment. You should also be capable of managing a significant volume of information while exhibiting excellent time management and interpersonal skills.

As part of your journey with us, you will receive comprehensive training, ongoing professional support, and a variety of benefits designed to help you succeed.



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