IT Support Specialist
3 weeks ago
About NST Recruitment Limited:
Join a prominent global IT Managed Services provider that delivers exceptional consulting, technical, and support solutions to a wide array of clients across the globe. With operations in numerous countries and a workforce exceeding 25,000 skilled professionals, the organization is celebrated for its innovative approach and commitment to excellence in the sector.
About the Position:
As an IT Support Specialist, you will be instrumental in maintaining operational effectiveness across various locations. Your role will encompass delivering first and second line support, addressing customer inquiries, and leveraging Salesforce for streamlined request management.
Key Responsibilities:
- Provide outstanding customer service across multiple sites.
- Accurately log, categorize, and prioritize support requests.
- Deliver professional assistance to customers via phone and email.
- Develop a comprehensive understanding of data center services and infrastructure.
- Comply with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Monitor and respond to alerts in the Network Operations Center (NOC).
Key Requirements:
- Previous experience in ITIL Service Desk or Help Desk support.
- Familiarity with components of data center infrastructure.
- Proficient in Salesforce and incident management processes.
- Strong organizational and coordination abilities.
- Capability to collaborate within diverse teams.
- Possession of a valid driver's license.
- Willingness to cover shifts as required.
- Knowledge of data center environments is advantageous.
- Fluency in German and/or French is preferred.
- Understanding of Data Center Design is beneficial.
-
Technical Support Specialist
3 weeks ago
Hertfordshire, United Kingdom Mackenzie Jones IT Full timePosition: Technical Support Specialist - 2nd Line IT AssistanceSalary: Approximately £40,000 - £43,000 + £1,000 Bonus + Comprehensive Benefits PackageLocation: Onsite - 5 Days a WeekEmployment Type: PermanentEligibility: Must be eligible to work in the UKThe Technical Support Specialist will deliver localized onsite assistance, focusing on both 1st and...
-
Application Support Specialist
2 days ago
Norton, Hertfordshire, United Kingdom Deerfoot IT Resources Limited Full timeAbout the RoleWe are seeking a motivated Application Support Specialist to join our team at Deerfoot IT Resources Limited. As a key member of our technical team, you will work closely with business stakeholders and technical teams to support and enhance critical technologies and processes within the retail and distribution sectors.Key ResponsibilitiesSupport...
-
Application Support Specialist
2 days ago
Norton, Hertfordshire, United Kingdom Deerfoot IT Resources Limited Full timeAbout the RoleWe are seeking a motivated Application Support Specialist to join our team at Deerfoot IT Resources Limited. As a key member of our technical team, you will work closely with business stakeholders and technical teams to support and enhance critical technologies and processes within the retail and distribution sectors.Key ResponsibilitiesSupport...
-
IT Support Specialist
3 weeks ago
Hertfordshire, United Kingdom NST Recruitment Limited Full timeExciting Opportunity - IT Support SpecialistAbout NST Recruitment Limited:Join a prominent global IT Managed Services provider that delivers exceptional consulting, technical, and support solutions to a wide array of clients across the globe. With operations in numerous countries and a workforce exceeding 25,000 skilled professionals, the organization has...
-
IT Support Specialist
2 days ago
Hertfordshire, United Kingdom Skilled Careers Full timeAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Skilled Careers. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of our IT infrastructure and providing exceptional support to our staff.Key ResponsibilitiesReview and address IT helpdesk tickets in a timely...
-
IT Support Specialist
4 days ago
Hertfordshire, United Kingdom Skilled Careers Full timeAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Skilled Careers. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of our IT infrastructure and providing exceptional support to our staff.Key ResponsibilitiesReview and address IT helpdesk tickets in a timely...
-
IT Technical Support Specialist
3 weeks ago
Hertfordshire, United Kingdom Omega Resource Group Full timeJob Title: IT Technical Support SpecialistJob Type: ContractDuration: 3 MonthsWork Type: OnsiteIndustry: FMCGJob Location: St AlbansRate: GBP350 to GBP400/day (PAYE, PAYE Umbrella Inside IR35)Profile IT Technical Support SpecialistOur client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century....
-
Student Support Specialist
3 weeks ago
Hertfordshire, United Kingdom Tradewind Recruitment Full timeStudent Support SpecialistTradewind Recruitment is seeking a dedicated Student Support Specialist to join our team. This role is designed for individuals who are passionate about assisting students facing challenges in their educational journey.Role Overview:The Student Support Specialist will work closely with students who are experiencing difficulties in...
-
Student Support Specialist
2 weeks ago
Hertfordshire, United Kingdom Teach360 Full timePosition: Student Support SpecialistLocation: HertfordshireRole Overview:We are seeking a dedicated Student Support Specialist to join our team at Teach360. This role is focused on providing essential support to students with Social, Emotional, and Mental Health (SEMH) challenges and behavioral difficulties.Key Responsibilities:As a Student Support...
-
Infrastructure Support Specialist
2 days ago
Hertfordshire, United Kingdom Henderson Scott Full timeJob DescriptionJob Title: Infrastructure Support SpecialistJob Summary:Henderson Scott is seeking an experienced Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for providing hardware and software configuration support to our clients.Key Responsibilities:Establish and implement an asset and...
-
Infrastructure Support Specialist
2 days ago
Hertfordshire, United Kingdom Henderson Scott Full timeJob DescriptionJob Title: Infrastructure Support SpecialistJob Summary:Henderson Scott is seeking an experienced Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for providing hardware and software configuration support to our clients.Key Responsibilities:Establish and implement an asset and...
-
Housing Support Specialist
3 days ago
Hertfordshire, United Kingdom Peabody Full timeJob Title: Housing Support SpecialistJob Summary:We are seeking a skilled and compassionate Housing Support Specialist to join our team at Peabody. As a Housing Support Specialist, you will work with a caseload of young people aged 18-25 who are experiencing homelessness, providing them with the support and guidance they need to achieve their goals and live...
-
Housing Support Specialist
2 days ago
Hertfordshire, United Kingdom Peabody Full timeJob Title: Housing Support SpecialistJob Summary:We are seeking a skilled and compassionate Housing Support Specialist to join our team at Peabody. As a Housing Support Specialist, you will work with a caseload of young people aged 18-25 who are experiencing homelessness, providing them with the support and guidance they need to achieve their goals and live...
-
IT Infrastructure Support Specialist
1 day ago
Hertfordshire, United Kingdom Henderson Scott Full time £42,000Job DescriptionJob Title: IT Infrastructure Support SpecialistJob Summary:Henderson Scott is seeking an experienced IT Infrastructure Support Specialist to join our team. As an IT Infrastructure Support Specialist, you will be responsible for managing and auditing IT hardware and software assets, as well as maintaining and managing the databases used to...
-
Housing Support Specialist
3 days ago
Hertfordshire, United Kingdom Peabody Full timeAbout the RoleWe are seeking a skilled and compassionate Housing Support Specialist to join our team at Peabody. As a Housing Support Specialist, you will be working with a team of dedicated professionals to support a caseload of young customers with complex needs.Key ResponsibilitiesMeet with each customer weekly to help them achieve their goals and discuss...
-
Housing Support Specialist
2 days ago
Hertfordshire, United Kingdom Peabody Full timeAbout the RoleWe are seeking a skilled and compassionate Housing Support Specialist to join our team at Peabody. As a Housing Support Specialist, you will be working with a team of dedicated professionals to support a caseload of young customers with complex needs.Key ResponsibilitiesMeet with each customer weekly to help them achieve their goals and discuss...
-
Behavioral Support Specialist
3 weeks ago
Hertfordshire, United Kingdom Look Ahead Full timeBehavioral Support Specialist - Become a part of our Learning Disabilities teamWe are a prominent and innovative care provider in the London and South East region, seeking a Behavioral Support Specialist to enhance our team in Hertfordshire. This fulfilling position focuses on delivering emotional and psychological assistance to individuals with learning...
-
Infrastructure Support Specialist
3 days ago
Hertfordshire, United Kingdom Henderson Scott Full timeAbout the RoleHenderson Scott is seeking a highly skilled Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for providing hardware and software configuration support to our clients.Key ResponsibilitiesAudit and Manage Assets: Conduct regular audits to ensure the accuracy and integrity of our...
-
Infrastructure Support Specialist
3 days ago
Hertfordshire, United Kingdom Henderson Scott Full timeAbout the RoleHenderson Scott is seeking a highly skilled Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for providing hardware and software configuration support to our clients.Key ResponsibilitiesAudit and Manage Assets: Conduct regular audits to ensure the accuracy and integrity of our...
-
Infrastructure Support Specialist
20 hours ago
Hertfordshire, United Kingdom Henderson Scott Full time £42,000Job SummaryWe are seeking a highly skilled Infrastructure Support Specialist to join our team at Henderson Scott. As an Infrastructure Support Specialist, you will be responsible for providing hardware and software configuration support to our clients.Key ResponsibilitiesManage and audit IT hardware and software assets to ensure accuracy and...