Customer Service Representative

2 weeks ago


Shipley, Bradford, United Kingdom Incommunities Full time

About Incommunities

We are a leading social housing landlord and one of the largest housing providers in the region, with over 22,000 social and affordable homes. We employ a talented workforce of nearly 1,000 people, working together to provide great homes in great neighbourhoods.

Our mission is to put our customers at the heart of everything we do, providing great places to live and work, with homes that our customers are proud to live in.

Job Summary

We are seeking an experienced Customer Service Representative to join our team as a Customer Service Advisor. As the first point of contact for our customers, you will be responsible for providing a range of advice and services to resolve queries and meet customer needs.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Assist customers with rent payments, repairs, and maintenance, as well as allocations and void management.
  • Deal with customer complaints, MP, and Councillor enquiries in a fair and respectful manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Develop and maintain a good understanding of our services and products to provide accurate information to customers.

Requirements

We are looking for an experienced customer service professional with a passion for delivering excellent customer service. You will have a strong track record of working in contact centre environments, dealing with customer queries across different channels, and maintaining a professional manner in a fast-paced environment.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career development and training.
  • Collaborative and supportive team environment.
  • Access to our wellbeing and benefits site, with exclusive discounts and savings.
  • Corporate health scheme membership.
  • Employee Assistance Programme.
  • Cycle to work scheme.
  • Local gym membership discounts.


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service Role To provide an exceptional level of customer service to all MYINTERNALRECRUITER LTD customers across various communication channels. A successful Customer Service Representative will demonstrate the following skills and competencies on a consistent basis: Key Competencies • In-depth product knowledge • Strong analytical and...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service Role To provide an exceptional level of customer service to all MYINTERNALRECRUITER LTD customers across various communication channels. A successful Customer Service Representative will demonstrate the following skills and competencies on a consistent basis: Key Competencies • In-depth product knowledge • Strong analytical and...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service Role To provide an exceptional level of customer service to all MYINTERNALRECRUITER LTD customers across various platforms. A successful Customer Service Representative will demonstrate the following skills and behaviour on a consistent basis: Key Competencies • In-depth product knowledge • Strong analytical and problem-solving skills...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service Role To provide an exceptional level of customer service to all MYINTERNALRECRUITER LTD customers across various platforms. A successful Customer Service Representative will demonstrate the following skills and behaviour on a consistent basis: Key Competencies • In-depth product knowledge • Strong analytical and problem-solving skills...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service Role To provide an exceptional level of customer service to all MYINTERNALRECRUITER LTD customers across various communication channels. A successful Customer Service Representative will demonstrate the following skills and behaviour on a consistent basis: Key Competencies • In-depth product knowledge • Strong analytical and...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service Role To provide an exceptional level of customer service to all MYINTERNALRECRUITER LTD customers across various communication channels. A successful Customer Service Representative will demonstrate the following skills and behaviour on a consistent basis: Key Competencies • In-depth product knowledge • Strong analytical and...


  • Shipley, Bradford, United Kingdom catherinewhyterecruitment Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Catherine Whyte Recruitment. As a key member of our Client Communications team, you will play a vital role in ensuring the smooth delivery of our services.Key Responsibilities:Provide exceptional customer service to clients, ensuring their...


  • Shipley, Bradford, United Kingdom catherinewhyterecruitment Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Catherine Whyte Recruitment. As a key member of our Client Communications team, you will play a vital role in ensuring the smooth delivery of our services.Key Responsibilities:Provide exceptional customer service to clients, ensuring their...


  • Shipley, Bradford, United Kingdom catherinewhyterecruitment Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Catherine Whyte Recruitment. As a key member of our Client Communications team, you will play a vital role in ensuring the smooth delivery of our services.Key Responsibilities:Provide exceptional customer service to clients, ensuring their...


  • Shipley, Bradford, United Kingdom catherinewhyterecruitment Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Catherine Whyte Recruitment. As a key member of our Client Communications team, you will play a vital role in ensuring the smooth delivery of our services.Key Responsibilities:Provide exceptional customer service to clients, ensuring their...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service AdviserTo deliver exceptional customer experiences across various channels, including phone, webchat, email, and social media.A successful Customer Service Advisor will possess the following skills and competencies:Technical CompetenciesProduct knowledge and understandingStrong numeracy and literacy skillsExcellent communication skills, both...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Customer Service AdviserTo deliver exceptional customer experiences across various channels, including phone, webchat, email, and social media.A successful Customer Service Advisor will possess the following skills and competencies:Technical CompetenciesProduct knowledge and understandingStrong numeracy and literacy skillsExcellent communication skills, both...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Job SummaryAt MYINTERNALRECRUITER LTD, we are seeking a highly skilled and dedicated Customer Service Adviser to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective...


  • Shipley, Bradford, United Kingdom Switch2 Energy Limited Full time

    {"title": "Customer Support Representative", "description": "Unlock Your Potential in Customer ServiceAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a talented Customer Support Representative to join our team at Switch2 Energy Limited, where you'll...


  • Shipley, Bradford, United Kingdom Switch2 Energy Limited Full time

    {"title": "Customer Support Representative", "description": "Unlock Your Potential in Customer ServiceAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a talented Customer Support Representative to join our team at Switch2 Energy Limited, where you'll...


  • Shipley, Bradford, United Kingdom Switch2 Energy Limited Full time

    About the Role:We are seeking a highly skilled and motivated Customer Support Representative to join our team at Switch2 Energy Limited. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via...


  • Shipley, Bradford, United Kingdom Switch2 Energy Limited Full time

    About the Role:We are seeking a highly skilled and motivated Customer Support Representative to join our team at Switch2 Energy Limited. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via...


  • Shipley, Bradford, United Kingdom MYINTERNALRECRUITER LTD Full time

    Job SummaryAt MYINTERNALRECRUITER LTD, we are seeking a highly skilled and dedicated Customer Service Adviser to join our team. As a Customer Service Adviser, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide excellent customer service to all clients,...


  • Shipley, Bradford, United Kingdom Asda Stores Ltd Full time

    Job Title Optical Services Manager Location Shipley Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 40 Salary Competitive salary plus benefits Category Pharmacy/Optical, Retail Healthcare Your Role At Asda, we prioritize the health and wellbeing of our...


  • Shipley, Bradford, United Kingdom Asda Stores Ltd Full time

    Job Title Optical Services Manager Location Shipley Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 40 Salary Competitive salary plus benefits Category Pharmacy/Optical, Retail Healthcare Your Role At Asda, we prioritize the health and wellbeing of our...